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My salary account closed without any intimation
Jul 08, 2019 12:11 PM 716 Views

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In last week, I got SMS and email that "Dear customer your saving A/c no xxxx has been closed on date . .ATM card/Check book of this account are no longer valid". This was shock for me because it was 25th and I was waiting for my salary to be credited in this account. So I called their customer care number where I have to enter my account number and things are more worse from here my account number is now invalid for their system. So I visited their branch MG road bangalore(far from home) and they said you missed two of your ECS unpaid due to low account balance. Yes I have personal loan from Bajaj finance which auto deduct EMI from my salary account but after one year some maintenance fee also they have added as an ECS which was unpaid. I thought I will pay it later to Bajaj finance with late fee. But Citi bank has strict rules and they closed my account due to same.

They said for money in account they will do DD with my office address. But after 10 days I didn’t got DD. Don’t know whom to ask. Major problem I didn’t got my salary yet for that month. My payroll department is saying they didn’t got any rejection for salary payment. Totally helpless now, surviving without salary in Bangalore is very difficult when you have many commitments.

For CITI bank just one thing to say, Dear bank from 1.5 year I am your customer and without any notice how can you close my account? If you have informed at least one week before I would have manage it better.

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