Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
MouthShut Logo

Thank you for sharing the requirements with us. We'll contact you shortly.

128 Tips

I feel this review is:


To justify genuineness of your review kindly attach purchase proof
No File Selected

Pathetic customer service by VGO Motors- Faridabad
Oct 15, 2015 09:45 PM 7864 Views
(Updated Oct 15, 2015 09:47 PM)

I'm writing this feedback about VGO Motors in Faridabad from where I purchased my Eco Sport car.

These guys are selling great product with Pathetic customer service!

I bought a Ford Eco Sport on 31st August and more than 45 days have passed but I'm yet to get my number plate from them.

The entire team is very sweet at the time of purchase and till the delivery of vehicle is made but, post delivery of the vehicle, no one responds to calls or SMS.

No one in the dealership reverts back to the calls and the operator simply refuse to give the number of the owner.

Every time I call, I get a reply from the operator that either the showroom manager Mr. Mohit or the GM Mr. Upadhyay will call back in 5 minutes. There 5 minutes are not over for past 15 days. The operator is not ready to give the number of the owner some Mr. Goyal who operates out of Gurgaon.

Sorry to mention but your dealer has spoilt my entire Car buying experience.

Won't recommend any of my friends or family members to go to this showroom and probably the vehicle in case I don't get a resolution from Ford india team.

Upload Photo

Upload Photos

Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB

Comment on this review

Read All Reviews