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71%
3.54 

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Cherai Beach Resort: "DON'T WASTE YOUR MONEY
Apr 26, 2008 05:11 AM 16571 Views

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Cherai Beach Resort:


"DON'T WASTE YOUR MONEY - horrible experience with rude people to


boot"


I was in India


for 2 months and staying at Cherai Beach


for the remainder of my honey moon was a BIG RUIN(HORRIBLE EXPERIENCE) to say


the least.


This is a trip we booked 4 months ahead.


We left 2 days earlier for this reason and we would have left even earlier


however, we would have lost the money ou get absolutely nothing for the bad


service, the racoon in the roof that kept us up every blessed night. The countless


ants . The cold coffee every morning. in the supposedly best bungalow. at


the resort Needless to say it the remainder of my honeymoon was a disaster.


You call and order something as simple as coffee and toast. They bring you cold


coffee, no sugar nor milk and a tea cup when there are two persons in the room.


The service person has to run back and forth.


We ate out all the time because the food was expensive and it was hot as hell


in the dinning room that had no seats available most of the time.


We tried swimming and the beach is extremely dirty and unkempt.


When we went to complain at the front desk, In front of us complaining, was a


gentleman from England


who had come down with 12 children and a few others. A huge family getaway that


proved a nightmarish experience.


The manager at the front desk was extremely rude and uncompromising. He ignored


us after saying there was nothing he could do. He could careless why? Because


lots of foreigners like us go down there thinking it is paradise. not knowing


you are in for a surprise.


The staff they had were all trainees doing internship for their hotel


management diploma. no supervisor to oversee their work. Why does Cherai


Beach resort do this? So they can


spend peanuts paying their employees.


We spoke to a room service gentleman who told us he had had not training from


the hotel and they put him to work immediately. He had been at the resort for 3


days.


Eveyone who plans on traveling to Kerala, Please DO NOT stay at Cherai Beach


Resorts. you will regret it


If you are used to good service and staff that truly cares that you have


something as simple as coffee and a manager that does not yell and then ignore


the clients. you will be on for the surprise of your life if you go to


Cherai Beach Resorts.


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