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MouthShut Score

73%
3.64 

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Bengaluru India
Feedback on 11-day Grand China Tour from Bengaluru
Jul 05, 2016 03:44 PM 17338 Views

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The entire Chariot team who worked on the 11-day Grand China Tour from Bengaluru deserve rich compliments on their excellent and exemplary organizational skills, care and concern, devotion and flawless planning of the tour.


Right from the moment the group assembled at the Bengaluru international airport prior to departure on 8th June and right till its landing back on 19th June, the whole itinerary was implemented very meticulously and smoothly and this wouldn't be possible without tireless work and careful planning by the Chariot team;


Chariot managed everything, from travel, local pick-ups and drops, Indian food, hospitality, lodging, ticketing, guided tours, etc., with utmost professionalism and elan, thousands of miles away from our own shores;


Chariot deserves special thanks and appreciation for their selection of the local guides(Mr. Frank in Shanghai, Ms. Amanda in Beijing, Ms. Angie in Hong Kong and Ms. Vivien in Macau) who were all very professional, sincere, hardworking and committed to their work. These guides did their best to educate, entertain, help and make us comfortable in every way they could and often at the cost of their own comfort and ease. They spoke good enough English for us to understand and fully appreciate the local history, geography, culture and way of life and there's a lot that we can learn from each of them. They handled difficult situations with great tact, sense of humour and presence of mind and saved the group from a lot of stress and inconvenience.


Mr. Frank in Shanghai shows utmost respect for the itinerary drawn up by Chariot and sticks to it regardless of rain or shine or conflicting demands from some group members. Ms. Amanda in Beijing shows exemplary devotion to duty and stays with the group till late in nights at the expense of of her own family. Ms. Angie in Hong Kong is truely professional in her approach and accommodates all reasonable requests of group members within her limitations,.Ms. Vivien in Macau goes beyond the call of her duty to make available additional amenities like wi-fi connectivity to all group members in the bus at her own expense and also provides the best sight seeing experience possible within the very few hours available at her disposal. All the four guides do their work with utmost devotion to duty and respect to each group member, provide great service and for make the tour an unforgettable experience;


Overall, the tour was a great success and, having undertaken many a tour within and outside India with other reputed travel agencies, I have no hesitation in stating that Chariot provides full value for money and organizes tours in a very professional manner and at the most reasonable cost.


I thank Shri Kaushik Varaghur, Shri Shanbagh, Shri Madhu Kiran, Ms. Chaitra, the tour guides in China and all others at Chariot who have worked behind the scenes and whose names I don't know.


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