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MouthShut Score

53%
2.66 

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Rose Icon Mall, J4, Pimple Saudagar, Pune 411027, MH

+91-20-30261720

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Rukadi, Maharashtra, India India
Worst customer service
Sep 16, 2019 08:07 PM 8970 Views (via Mobile)

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We went to buy cloths from Brand Factory pipmle saudagar outlet. I received the information about buy 2 get 3 free offer on last day of offer through the massage system of brand Factory. Due to rush in the store we couldn't get time to check the sizes of dresses we were willing to buy. We purchased 12 outfit and hardly tried 2-3 dresses over there. At home tried other outfits but 2 of them were not of the size we wanted so we went to exchange the outfit but the staff denied to exchange it due to their so called policy. What the heck is it? It's really very frustrating. If you are unable to fulfill your customer's satisfaction then who will buy from you. I will not entertain any other offer from brand factory from now onwards. Will not buy a single handkerchief from this store and also not recommend to anyone to waste their money in your shop


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Brand Factory - Pimple Saudagar - Pune
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