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MouthShut Score

91%
4.14 

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Undisputedly the best rate provider in market
Sep 24, 2017 04:54 PM 23703 Views

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When I wanted to purchase US dollars, when travelling abroad for studies, I tried and inquired many forex providers. All traders provided a rate that's atleast 1.5 to 2 Rs/dollar excess than the google or xe.com rate. Apart from that, I was not sure if they are providing genuine currency notes. I was skeptical to do business with them.


From goolge search I found bookmyforex.com.


Pros:




  1. Undisputedly best rate in the market.




  2. All the purchase process was clearly streamlined in their website step by step for all the forex needs like purchasing currency notes, forex card and online remittance.




  3. Total final price inclusive all charges and taxes is shown before you confirm your order.




  4. No hidden charges. What you see is what you pay.




  5. All transactions are made through a bank(Axis bank in my case). So its fool proof and trustworthy.




  6. Currency notes can be delivered to home or collected at a nearest bank.




  7. Customer support is prompt.




  8. Documents submission in case of Online remittance at nearest bank is simple. No complicated procedures. Just submit your KYC documents. They'll do the talking with the bank.




  9. Service is provided in almost all major cities.






Cons:




  1. They can't call to international numbers.( As most parents are unaware of these online transactions, BMF team should be able to call to international numbers or atleast whatsapp call to their kids abroad who can better communicate and help complete the transaction).




  2. Sometimes the email support team is sluggish. Their Facebook team was prompt and their push was needed to make the email team to respond.




  3. Their website should mention about the 10-15 USD Nostro charges that are mandatory for intermediary banks to avoid confusion and doubt among first time remitters.




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