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MouthShut Score

55%
3.03 

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Cooling and Sound:

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New Delhi, India India
Pathetic ac with appauling services
Aug 22, 2019 05:50 AM 845 Views (via Mobile)

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

We bought a bluestar ac nearly 3 years ago and ever since we bought it , within a couple of months it stopped cooling . Since then every 3 months we have to call the technician from the company for gas filling as everytime they came in we were told that the gas has leaked we need to refill it again . This has happened almost every 3rd month of getting the gas refilled and for gas filling they charge 3000 and I understand the warranty bit but still its an inconvenience caused to the customers who are fooled with such a negligent attitude by the company and its technicians. They just mean to extract money from the customers by saying gas in leaked which should ideally not be the case when an ac on a regular basis works fine without gas filling for years and they have no solution to the gas leaking part either. They just show up, fill the gas and leave without really looking for a fix of the gas leak so that next time it doesn't happen not this frequently at least and now I got the refilling done last week and the ac within a week has again stopped cooling . Is this a joke ? They are fraudsters . Please don't not buy this product and save yourself the time and money by looking for a trustworthy and better brand


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