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Dreamplex Complex, City Centre, Durgapur, Durgapur 713216, WB

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Durgapur, West Bengal India
Big Bazaar once a Star Of its Time But no longer.
Aug 30, 2019 02:01 PM 56237 Views



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It's a true fact that Big Bazaar Durgapur is no longer a customer choice. According to me, it's their not good service after the arrival of more malls and shopping complex.

Big Bazaar is not that good because of the following reasons

  1. It charges a higher cost of FMCG goods. And the goods 90% of the packed goods are of near expiry.

  2. With the age customer service and intention to satisfy customer has gone down. It's nearly 8 to 9 years since Big Bazzar was open in Durgapur in the initial phase it was great but not it has come to worst.

  3. Buy Electronic product like Led TV, Fridge or etc is highly not recommended because you may get the broken item in the first phase than for replacement it will take nearly 2 days and the replacement product will get collapsed within a month. It happened with me as I bought a 32 inches Akai Led TV from Big Bazaar and I just wasted my money though it was replaced later on it was frustrating.

  4. The parking area is worst which is just in front of the complex and it makes the area look much crowded.

The ambiance is not that good, an-ok infrastructure, worst parking area, stores has items but most near expiry and no it doesn't meet the value for money

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Big Bazaar - Durgapur - Durgapur