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MouthShut Score

67%
3.67 

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Bharat Bharam Holidays, Shimla
Mar 16, 2017 01:30 PM 1851 Views
(Updated Apr 07, 2017 05:21 PM)

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Bharar Bharaman Holidays, Shimla  is a BIG FRAUD company in Shimla who is approved tour operator of HP tourism. They cheated with us very badly with all the respects. Before booking the package they used to call us 3-4 times in a day and gave so many false commitmnets but they didn't fulfill half of them. Once after paying the advance amount they stopped responding us. It was very difficult to contact them. Even after taking 50% advance from us well in advance before 1.5 months, as per the terms neither they provided the hotel vouchers nor they booked any hotels till last days. During last week of our travel plant after a long fight with them over phone they provided partial hotel vouchers where also they changed the hotels which they mentioned in original package provided. At last moment they raised their hands and said they are not able to book the hotels so either we have stays very far from main location(in shimla a small village 20-25 km far from main city) or we have to manage the breakfast an dinner on our own cost though it was part of the booked package. Lastly we had to cancel the entire tour and they have not refunded any amount though they didnt spent to book our hotels or vehicle. Please dont believe in wharever commitments they give. They are very smart to convience and cheat the tourist.


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