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MouthShut Score

71%
3.39 

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Devanahalli, Bengaluru 560300, KA

+91-8066784444

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Verified Member MouthShut Verified Member
Delhi India
Did not Expect A Bad Experience!
Nov 18, 2016 10:18 AM 4282 Views

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I have been to Bengaluru a few times and the city always mesmerizes me. Well-planned, clean and green, Bengaluru is one of the best cities in the country. I expected the same at the Bengaluru International Airport during my first visit here, however, the airport disappointed me big time.


First of all, there is hardly any space to sit inside the terminal. Another thing that surprised me was the width of the approach road to the terminal. It was very narrow and congested with vehicles. The airport authority has not really planned the dropping-area and the pick-up area of the airport wisely. You can see cars crossing over and passerby walking unhurried while the passengers try to come out of the airport. This makes it really unsafe for families with little kids.


The signage is not adequate inside the airport and I hardly came across any announcements inside the terminal. The luggage conveyor belt is not in the best of shape either. It takes a lot of time for your luggage to go through the entire belt. There is also no CAT III landing facility here, which means the airport gets closed while the visibility levels are low due to fog or smog. The roof of the terminal, though swanky, is coming apart from a few places. The air-conditioning is poor and there is little ventilation facilities here too, which means it can get really humid in summers.


The airport is kept clean and this is probably, one of the best things about it. The staff here is not the nicest though. The staff, especially at the immigration counter take their own time in clearing the queue. They do not behave properly too. Overall, the airport looks good but the facilities are subpar at best.


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