MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
MouthShut Logo

MouthShut Score

30%
1.87 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Very bad customer care specially on chinese new yr
Feb 10, 2019 11:18 PM 14736 Views (via Mobile)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Very bad experiences with this app.. They havent stopped taking orders during chinese new year but stopped taking customers queries/ hearing problems.


First order I placed they disnt meet the timeline and refunded it.


Second order I accidently made two orders for same product. I immediately tried to reach customer care but their chating line shows waiting queue of 60+ and as soon as your number reduces in queue it takes more time to come up in queue. It seems it was programmed to avoid customer's interaction and they are making excusea of new year.


To make matter worse they changed the status of order as dispatched but the tracking information is not available even after 5 days.


They are cheating with people.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

Banggood.com
1
2
3
4
5
X