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MouthShut Score

29%
1.85 

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Please stay away from them!
Sep 22, 2018 09:44 AM 662 Views

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Terrible customer service. no people to talk to but only get stupid email reply asking for more information or another video. Nothing you send them is good enough.


I bought a NEW Digoo camera that will not connect to WiFi. I sent video to demonstrate I was 10 feet from router and went through procedure to connect according to instructions. They quit responding to my emails and will not provide a replacement or refund for an obvious defective product. I responded to everything they asked but that was just their way of hoping I would just go away.


Please stay away from them!


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