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MouthShut Score

39%
2.31 

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Verified Member MouthShut Verified Member
Jorhat India
Awesome Axis Bank Support with just a tweet !!!
May 14, 2019 04:24 PM 5500 Views
(Updated May 14, 2019 04:30 PM)

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Last week I have paid my Axis bank credit card bill twice. AS the amount was approx 45000 so I just sent a simple tweet to axis bank support team that " I have paid my credit card bill twice by mistake, and I request you to refund my excess amount"


Within 15 minutes of tweet I got a call from axis bank support team and they asked me 2 simple questions and asked me to wait for sometime they will look into the matter and solve it.


To my amaze the matter was solved in 1-2 hours and I got the refund on my bank account.


This was the best banking anyone can get from Any banks.


Happy to be with you AXIS BANK.


Thanks for your wonderful support.


KEEP UP THE GOOD WORK.


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