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MouthShut Score

6%
1.17 

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Verified Member MouthShut Verified Member
India India
My small business got stuck today
Jul 06, 2018 09:58 AM 1920 Views
(Updated Jul 06, 2018 02:47 PM)

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We have been using asianet broadband more than one year, we are using 999 unlimited plan speed is very good . but the problem is without any kind of information they will disconnect the connection I will explain


we had 3858INR due  last date they email us was 15/7/2018 they were planning to pay the amount before the due date . but suddently today morning my internet connection they disconnected, without internet I can do my work, my customers disapointed. first I didnt understand why internet is not getting, then we call the customer care 8086011111 ohhh goodness it take too much time for pick my call. after I had told them about my problem. they said  because of the due they disconnected our connection . I tell them I got email from them last date to pay amout is 15/07/2018 there are 10 more days how can you disconnect  without any notice .   then I paid the due  and again call them they said it takes 4 HOURS MINIMUM TO GET CONNCTION .    my small business was loss today.  my customers was unhappy today because of ASIANET BROADBAND INTERNET PROVIDER


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