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MouthShut Score

65%
3.23 

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6A, Shantinagar, Santacruz East, Mumbai 400055, MH

Asian Paints

1800-209-5678, (+91)-22-39818000

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How not to get your house painted by Asian Paint
Dec 07, 2019 10:16 PM 4107 Views (via iOS App)
(Updated Dec 08, 2019 05:13 PM)

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I have lots to say but in a word buyer beware


If details are what you seek


For a blow by blow account ( pun intended)


Read on jyodsouza.blogspot.com


To be brief


They will tell you it’s the same whether you opt to contract with Asian Paints or the dealer


The difference is you do not have to pay GST if you go through the dealer


You pay by cheque so it’s above board


What they don’t tell you is what their website says.


Something to the effect that the company is not involved in dealer contracts and only supplies materials.


I haven’t experienced a direct deal with the company but through my unsuccessful attempts to get a response to the top brass, have dealt with some mid management staff.


Suffice to tell you I’ve seen unprofessionalism, incompetency and most disgustingly going out and out to protect their own.


It came to a point where we asked them to leave and got the work completed to our satisfaction.


Asian paints finally offered to resolve and rectify, but the offer came way too late.


So if you don’t have the stamina to persistently follow up with this giant, my advice is going a trusty neighbourhood contractor or wallpaper.


Useful stuff for you


MD kbs.anand @asianpaints.com


If from Mumbai


andrew.williams@asianpaints.com


manish.airee@asianpaints.com


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