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Verified Member MouthShut Verified Member
chandigarh India
Poor service and non informative employees
Jun 22, 2016 12:04 AM 13020 Views

Customer Service:


Bad experience with the just the conversation with the executive of this company. The executives of the company are not sure of the offers they have at present.

Their offers are different. I had a conversation with two of the senior executives of the company and they both told me different things and did not agree to each others schemes’ they gave me. Was completely disappointed with this thing. When the seniors executives of the company are not up to the mark with the ongoing information that is mandatory to tell the customer service. How can they further help the people or their customers.

Getting into the full service brokerage company is not a small thing. It’s the matter of hard earned money of people. And angel service broking is full service brokerage firm. The main difference between full service brokerage firm and discounted brokerage firm is that the brokerage of discounted brokerage firms is very less compared to the full service brokerage firm. full service brokerage firm includes like HDFC securities, ICICI direct, Sharekhaan, etc. These trusted brands under full service brokerage firm. and discounted brokerage firm includes Zerodha, RKSV, etc. There are many discounted brokerage firm.

Traders are mostly attracted towards discounted brokerage firm. And full service brokerage firm on the other hand attracts just investors. Like if you bought some shares and do not want to trade soon with them now the money is much safer in hands of full service brokerage firm.

full service brokerage firm has many costs and brokerage and taxes everything is high due to services they provide. So I compared many full service brokerage firm. Angel broking firm also comes under full service brokerage firm.

But on comparing the charges of the angel broking services and reputed banks like HDFC securities I was shocked to see the difference banks are providing much better offers and This angel broking services are not at all good. Daily they used to mail me so I thought to go through the companies details. I found it interesting. But on having talk with the company I was shocked the way the employees are providing the detail. One person is saying something and the other is saying something. They are putting starting limits on trades, which no company is putting. I don’t think at all the money is in safer hands if investing or trading with this company.

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