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42%
2.48 

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1800-425-1515

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Verified Member MouthShut Verified Member
Nagpur India
Pathetic Service
Nov 20, 2017 01:11 AM 4020 Views

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What a pathetic service this bank is giving to all its user and my Dad who has account in Dharampeth branch its really really very bad. 1] They has very numbers of ATMs in the city due to which its consumers has to use another banks ATM by which they can withdraw money only 3 times in a month and after 3rd transaction they start to charge 50 rupees from their account. 2] To maintain account in their bank my Dad has to keep minimum 5K in his bank as per nationalised bank rules. 3] Its online payment get lost most of the time due to which we have to contact its customer support to reflect back same transaction into the same account. 4] Its mobile app use it difficult to use internet banking and it confuses to its users. 4] This bank take too much time for refund to reflect into account, For ex. if we have cancelled any online booking through Flipkart on 1st of Jan and its refund processed on same day 1st Jan, they this bank reflect same tranaction into account by 20 Jan, which creates lots of monetary issues and causes inconvenience. For same we has to contact their customer service repeatedly who unable to track transaction like ARN/RRN/UTR etc.


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