Online purchase cancelled but they are not refunding the amount paid. There is no option to contact them. Only a system generated reply comes to the first mail/ a post in FB, after that no response. Height of poor service. Never experienced such kibd of thing even from any ecommerce site. 11th day is running. They may not refund the money, I have a feeling. Fake policies are mentioned in websites. This should go to the notice of Mr KM Birla and also regulator of e commerce trade. Same is the case with another brand under same umbrella, VanHeusen. Poor online app.
