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MouthShut Score

56%
3.22 

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Gurgaon/Kolkata India
Bad quality shoes with pathetic after sales suppor
Oct 17, 2017 01:28 PM 2832 Views
(Updated Oct 17, 2017 01:28 PM)

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Hi


I bought Alberto Torresi boot from Jabong, the product was priced at Rs 4595 but got it at a discount of Rs 2040.The product was bought in March, 16  its not even 2 yrs, the top leather got a hole.Its so bad that it can't even be repaired, if shoes are expensive the leather quality needs to be durable.Then I approached their customer service and got shock of my life, as per the company policy warranty is valid for only 30 days post purchase. This itself proves even they are aware about quality of shoes hence don't wont to give any warranty.


Stop ripping people through exaggerated prices and projecting a pseudo image of premium brand backed with shitty after sales service. Premium and mid level brands reached the level through good customer service, not by conning people.


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