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MouthShut Score

36%
2.25 

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Worst service from Airtel
Jan 17, 2021 12:43 PM 2122 Views (via Mobile)

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I have frequent problem with broadband. But Airtel service guys have no intention to resolve the problem. They are focused on closing ticket. They call me 10 times a day for closure, not ready to talk about solution. Whenever I called their service desk, they always send a junior guy who does not understand anything, just ask me a lot of questions. Not looking at modem or optic finer or their technical problem. The worst service I have ever seen with any service provider. On TV, they talk about 0 complaints. I think this relates to not accepting any complaint and frustrating their customers.


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