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MouthShut Score

36%
2.25 

Internet Speed:

Connection Reliability:

Service & Support:

Customer Care: +91-22-44444121

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Bad Customer service
Jan 14, 2021 02:25 PM 1919 Views

Internet Speed:

Connection Reliability:

Service & Support:

They recently called to upgrade to the Fiber network. It took them 2 days to figure out problems with installation. Thereafter again in a matter of 3 days, the connection stopped working. Its been 4 days today that the team has not been able to figure out the issue.


This is either incompetence or just bad customer service either way it's really a horrible experience. Left with no internet connection when my work requires me to have a good connection. Will never recommend this.


Moreover, the Customer service keeps making false promises and never really follows up on them.


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