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2.25 

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Airtel Broadband Issue
Dec 25, 2020 09:17 AM 325 Views (via Mobile)

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I am very sad to say that I am one of the customer for Airtel Broadband.


I am facing issues with the internet speed and raised a concern with Airtel customer care. I come to know the modem will support only 40mbps speed (note : I am not even seeing 40mbps speed). But I am paying money for 100mbps speed. I feel it is Airtel's Responsibility to change the modem immediately when there is any change in plan but it was not done. I raised a complaint atleast for 5 times and still it is not fixed.


This is the experience I am facing as a Airtel customer. Very pathetic service.


They will ask us to pay penalities if we are not paying the money on time. My question to Airtel ; Will you pay the money back with the penalities for the service I am getting???


I feel my concern is very reasonable.


Thanks


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