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MouthShut Score

39%
2.35 

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1800-180-1407

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Poor service
Jul 06, 2019 04:45 PM 1144 Views (via Mobile)

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Recently I have booked two tkts vide e tkt nos 0982128689013 and 0982128683815 from Bengaluru to Hyderabad in the month of feb19 for travel on 24 June 2019, well in advance.However airlines cancelled the sector and never bothered to inform me to my mob no and never bothered to refund tktted amt to my account till my repeated requests.Though they have alternate flight to Hyderabad, they have not bothered to accommodate me in their flight or in star alliance flight.I have never experienced this kind of treatment in other airlines with whom I frequently travel.


2) When we try book tkts online for travel to USA, san Francisco from Hyderabad via delhi(non stop), airlines offers such a tkt that we need to wait in Delhi for more than 10 hrs to take next nonstop flight from Delhi to San Francisco.The very purpose of taking non stop is defeated if passengers have to wait for 10 hrs in Delhi.


I wish national carrier Air India improves lts working to compete with other airlines or it may become another BSNL.


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