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MouthShut Score

37%
2.33 

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A Big Mistake!
Dec 04, 2014 01:14 PM 28729 Views

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I am a frequent traveler to Africa and usually fly by Ethiopian Airways. However, last month I did the big mistake of booking on Air France.


My flight from Bangalore to Ouagadougou was to be with a stopover at Paris.


I was informed only at the check in counter that I need either a valid Schengen or a US visa to transit through Paris CDG airport, even though I wouldn't be getting out of the airport.


I told the staff that there was no such information given on the Air France website.


They told me that I have no option but to cancel the ticket and travel on another airline and that they will ensure 100% refund without cancellation charges.


Despite this assurance, I was charged cancellation fees plus by taxis - and also incurred a huge loss, as I had to book on another airline at the last moment at high fares.


I now have no option now but to adopt legal recourse to claim my losses.


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