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MouthShut Score

37%
2.33 

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Decent experience with Air France
May 31, 2009 07:59 PM 12615 Views

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Booking, Boarding etc. - We used Air France for travel to Europe from Bangalore (Economy Class) . Main reason we chose Air France was due to fare being quite competitive ( airfrance.com) . Checkin process was quick at Bangalore airport . Boarding process was also managed well with kids, old folks getting a chance to board before others.


This is typically rare at most Indian airports Journey, On board service -- . Food quality wasn't too bad, but it was not comparable to Singapore airlines . Flight attendants were quite polite and cordial . In flight entertainment system had average Movie selection . Very few Hindi movies were available . Flight arrival in Paris was a bit late .


It took long time to clear immigration before we could board connecting flight. Attitude of immigration officers was also quite rude and they seemed to behave worse with non Euro travellers. However this was perhaps something for which I would not blame Air France. Overall experience - . Overall Air France managed to exceed expectations I had from a Europian airline . I would rate it higher than British Airlines and perhaps on the same level as Lufthansa Airlines . I would recommend air france to anyone who needs to travel to destinations in Europe but not for onward journet to US


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