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Good job done ... but hefty tips demanded
Apr 02, 2018 04:35 PM 23396 Views

Customer Service:

Staff Courtesy:

I got my household stuff shifted from Bangalore to Chennai. I was quite happy with the packing and unpacking work done by the staff. But the ground staff demanded Rs 3500 as tips overall, more than 10% of the overall charges.

At Bangalore they demanded Rs 1000 as tips from me;

The truck driver demanded Rs 1000 as tips from me;

At Chennai they demanded Rs 1500 as tips from me.

They were not willing to move out of my premises without me paying the tips.

The moment our goods are packed and loaded into the truck, our goods are under their custody and they start demanding bribe, in the name of tips, to ensure safe delivery.

Though their packing and unloading service was good, I did not like the tipping part, wherein they demand how much I have to tip them. Doesn't Agarwal packers pay them salary?

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Agarwal Packers and Movers LTD. (Agarwal Group)