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Terrible experience with Agarwal Packers
Mar 29, 2018 05:36 PM 19809 Views

Customer Service:

Staff Courtesy:

We recently moved from Pune to Bangalore using Agarwal Packers and Movers. We moved two cars and personal items.

We had agreed to pay 10% after receiving the material, and paid 90% on the day of packing. The packing was done quite well - they had brought special containers for electronics, kitchen items etc, and made a detail list of boxes and the material inside. The truck was sealed by us.

The trouble started when we landed in Bangalore. First they refused to deliver our cars till we paid the balance, even though they had agreed to collect it two days later when they were quoting. Noamount of arguing helped, and since our car was at stake we paid up.

After unloading we found we were a box short. Agarwal simply denied the box existed, even though their list had it and our counting in Pune had it. No amount of arguing helped either. We lost a whole box of items with no recourse.

All in all, they cannot be trusted. Anybody signing up with them is taking a big risk.

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Agarwal Packers and Movers LTD. (Agarwal Group)