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Defective aakash tablet. Poor customer care
Jan 05, 2012 10:47 AM 14079 Views

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Hi, I got the delivery of my brand new aakash tablet. As instructed I charged for 4 hrs and then tried to switched on the tablet but its not switching on.

I called Navjot from customer care he told me to repeat the process. I charged again for 4 hrs again but still its not working.

The customer care guys told me I will get a call within 2 days for next steps but still I have not got any call. Most of the times their lines are busy.

I emailed on their customer support email id but no reply from there. I am very disappointed that a brand new TABLET after paying full amount in advance and its starting also still they don't care about their customer. Kindly help me to get the tablet replaced.

They don't have any system such as ticket numbers or complaint nos. On phone they just take the complaint and I don't think they even note it down.

Could you please help me replace the tablet. My mobile number is 9920977080 and Device No: P314112940170080

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Aakash Tablet