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MouthShut Score

25%
1.82 

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POOR CONNECTIVITY
Apr 29, 2019 09:21 PM 2698 Views

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I installed ACT broadband in east delhi a month ago and they promised an internet speed of close to 50 mbps but unfortunately the speed was there only for a day or so. The speed restored within a week to not more than 1mbps and it made surfing internet a real headache. Videos on youtube dont run on more than 720p and sometimes even buffer on that resolution. A lot of times also the connections automatically go and get restored after an hour or sometimes can go upto 6 hours for worse.


I have contacted the costumer service a lot of times and they just deny by saying that they will look into the matter and yet they have not done anything about it.


The amount they charge for 50 mbps unlimited pack is close to 1800 for 3 months which is reasonable but the speed they provide at that price range is just pathetic.


Even if they can provide close to 20-30 mbps ill be fine with it but unfortunately the speed is really less.


My jio sim gives somewhat equal speed to what this wifi is giving. I dont at all recommend installing this broadband you are gonna have a hard time dealing with it!


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