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MouthShut Score

23%
1.75 

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Chennai, India India
ACT ADYAR REVIEW 24TH APRIL 2019
Apr 24, 2019 05:12 PM 2846 Views

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Moved into my new house recently and opted to go with ACT though there were mixed reviews online. Took installation on the 12th April and so far I had connectivity only for a day. One of the worst performing customer care team. The technicians turned up twice and reported that there was an optic fiber cable cut and it has been fixed. Post resetting the modem, the issue never got resolved. From Monday no one turned to resolve the issues. when I kept calling, they have stopped to answer my calls. Tried reaching the marketing guy, who sold this use less plan .He have stopped answering as well. Very frustrated and would like to discontinue this service. Could be an unique issue with me, but sharing my experience so people could choose carefully. PS: My residence is in Palavakkam.


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