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MouthShut Score

47%
2.53 

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Well planned Scam??????
Aug 19, 2019 01:32 PM 5988 Views (via Mobile)

Customer Service:

Product Quality:

Delivery Timeliness:

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Scam Scam Scam....????????????


Must read before buying any phone from 2gud


Purchased Unboxed grade Poco F1 and got lower grade item, even charger wasn't original that was old used charger, 2 scratches on body, back cover is not original.


Unsatisfied by the grading of product. Their grading is fake.


After 2 days of usage I found there is very minor gap between screen and body, it seems screen is replaced, I came to know about this when I compared this phone to my friend's Poco f1 phone.


There is no IMEI number on invoice, when I called service center that how they will identify device if there is no IMEI number on invoice they said that they will not give any service if IMEI number is not on invoice.


Neither they have customer service number nor call back option.


You can't talk to customer service of 2gud and for service service center will deny because you don't have proof of IMEI. Reply on emails are worthless and time taken process.


Bottom line- Don't buy phone from 2gud, better if go for the brand new


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