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MouthShut Score

50%
2.59 

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Verified Member MouthShut Verified Member
New Delhi India
Not so worth
May 13, 2019 04:28 PM 17812 Views (via Android App)

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Flipkart have started a new venture named 2gud com where the customers can purchase second hand refurbished goods. Below is my detailed review of 2gud.com.


App and website- The products are listed on both the app and website the application have already been download by over 1 lakh customers. The website and application looks similar.


Product quality- As the webiste deal with refurbished electronic products one has to take extreme precautions before purchasing the products. I purchased a refurbished iPhone 6s particularly because of it's price but much to my disappointment it stopped working in a week's time.


Cuatomer service- There customer service is an another headace the don't respond over email and most of the times their contact number is gives busy tone.


Delivery- The product got delivered at my doorstep after 8 days of making the purchase.


Reliability- Just making a nice interface Website and app doesn't mean the company has done enough. Unless and untill the customer is happy with your service you will not be acknowledged at all.


I literally hope they improve their customer service and product quality.


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