Alliance Galleria Residences, Pallavaram, Chennai

By Alliance Group, Chennai

Recently I had been Kooturpuram office to collect the document of my purchase of flat in galleria residences after I got a mail asking me to collect the documents from the office. First day I was told that the concerned person is not in the office and I was asked to come on the next day by the CRM Ms. Keerthana. Next day the CRM called me over phone and said that she has collected the documents and asked me to collect the documents. Next day I had been to the office and the CRM gave me the documents without any waiting time. The the CRM was very courteous.

I must also give reason for not recommending for any purchase with this group. I had very bitter experience other CRMs and the problem I had is not resolved yet. By oversight I had paid the TDS also to Alliance. Then I asked them to return it so that I can pay to the Income Tax Department, then they asked me to produce the challan after paying the TDS to Income Tax Department and afterwards the TDS amount paid to Alliance will be returned. It almost 5 months now, they are yet to return the money. As many people say they are very sweet people until they get money from us and once paid even unknowingly we need to beg with them to get our hard earned money. The rating I have given is for two CRMs who made me to pay TDS with out refunding my amount and they responded to calls or whatsapp messages.

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Alliance Galleria Residences, located in Pallavaram, Chennai, is an exceptional residential project that offers a comfortable and luxurious living experience. Developed by Alliance Group, a renowned real estate developer, this property boasts a range of amenities and well-designed apartments.

The location of Alliance Galleria Residences is a major highlight. Pallavaram is a rapidly developing area in Chennai, known for its excellent connectivity and proximity to key destinations. The project enjoys easy access to the Chennai International Airport, major IT parks, educational institutions, hospitals, and shopping malls, making it an ideal choice for professionals and families alike.

The apartments in Alliance Galleria Residences are thoughtfully designed and offer a blend of style and functionality.

One of the standout features of Alliance Galleria Residences is the range of amenities it offers. Residents can enjoy a well-equipped fitness center, swimming pool, landscaped gardens, children's play area, and a dedicated clubhouse. These amenities provide ample opportunities for relaxation, recreation, and socializing within the community. The project also prioritizes security, and professional security personnel ensuring the safety of the residents.

The project's attention to detail is evident in its well-maintained common areas and the overall quality of construction. The developers have taken care to create a sustainable living environment, incorporating eco-friendly practices and efficient infrastructure.

Another advantage of Alliance Galleria Residences is the availability of essential services and facilities nearby. There are reputed educational institutions, healthcare centers, supermarkets, and entertainment options in the vicinity, ensuring convenience for residents in their day-to-day lives.

Customer satisfaction is an important aspect of any real estate project, and Alliance Galleria Residences has received positive reviews from residents. The developer has a good track record of delivering projects on time and maintaining a high standard of quality.

In summary, Alliance Galleria Residences in Pallavaram, Chennai, is an impressive residential project offering well-designed apartments, a convenient location, and a range of amenities.

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I had bought an apartment in Alliance Galleria, Pallavaram in 2016 and for the past 6 years, it has been a pathetic experience. Though it is early to comment on the quality of the construction however this whole journey of booking till possession has been really a stressful experience. They have the worst CRM teams and customer service. They will literally make you regret for associating with them every single moment you interact with them.

First time home buyers, please be very careful with them, until the booking and agreement signing their sales would give all kinds of commitments but once that is done they will route you to their CRM teams and then the chasing begins!

They will neither respond to your mails nor respond to calls. Even if you walk to their Kotturpuram office they will make wait for hours to respond. In case of delay, they charge you hefty delay charges which are part of their clause, but the worst part is they will not let you know that until your possession or even in your account statement and when you ask them they will simply reply you should have come to us and asked us if there are any delay charges.

During handover, they calculate these charges for years and ask for hefty amount to get the handover. If there is a delay in one milestone, the same delay charges should reflect in subsequent milestone so that customer is aware of them. But they will not let you know so they can charge a good amount from you. Never trust their email communications since they will simply deny afterwards saying it was sent mistakenly by the associate and then that associate has left the organization and this cannot be done now. There is no ethics or professionalism in their CRM and customer service teams. It is better to buy a home from a small reputed builder rather than going for these so-called big corporates.

After associating with them we will realise that they stoop so low that you start feeling disgusting to even talk to them. Buying a home is a dream and we put our entire life into repaying them, but after buying from this group it becomes a nightmare.

If you are associated with this builder, you must be prepared for the below points:

1. Their sale team commitments are valid only till the time you sign an agreement.

2. You will have to deal with the CRM teams who are unprofessional, non-responsive and rude.

3. You will have to face delays in every single phase of their work right from construction, amenities, possession and even their response.

Beware of this group. Don't fall prey to their location & amenities. Buying a flat with them will give you a complimentary mental stress, anxiety, BP etc.

Rated 1 star since we don't have the option to select 0 stars.

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I feel very bad after I first time visit to the sales office Alliance Galleria Residences - Pallavaram, they could start the word it is waste of your time if you not provide the advance or booking on same day and say better you go for other places dont come here. Hope you understood this.

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I am one of the purchasers in the Alliance Galleria Pallavaram Flat. After booking the flat my night mare started, till you book the flat and collect the full amount there is an honey in their talk, once you paid all the amount, then you have to chase them for any details you need. They are one of the worst management set up and back office staff in their organization, Top manager to low level staff all are irresponsible idiots. Full payment made a month ago, but till now no action taken to handover the keys of the flat. Every time you have to remind them about the hand over, Senior management also never bother about their commitment made to their customers, Back office staff are very lethargic never bother about the correctness of data they are sharing with customer, every time they will give new figures and outstanding payment details, later they will correct themselves about their wrong details and inform us arrogantly to pay outstanding amount that's why the delay in handover. Customer has to face the hardship for their stupid and foolish acts, they dont even apologies for their wrong doings. My suggestion is dont go for any purchase or transaction with Alliance Business Parks flats, it is kind of suicide one can do to himself/herself, also you are inviting your diabetes, BP, mental stress etc.

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We have Booked a flat in Atrium-C in the year 2019 & also fully paid the full & final payment amount by November 2021 . But now the technical CRM Vijay is pointing out that he can't provide keys to occupy since there's no CC (completion certificate) & asking us to connect with Gautami (CRM @ kotturpuram) she's not even responding to calls or messages. Asked for Leena number (The one above Gautami) .but no response. Somehow got the number through other source and tried to reach her to know the status of my flat. No response from her end & after a day's struggle she called . In the call she said that the Atrium-C completion certificate will take 2 more month's and you have to wait .I clearly explained that I've made all the plan & invested all house setup for to occupy on 6th March & even the rented house vacating formalities were also over and if you finally say that what will I do & I've 2 kids who've been taken admission in Chaitanya pallavaram & how will I make them attend offline classes by traveling all the way from Kodambakkam to pallavaram on a daily basis. She simply replied that's your personal problem. All what I was asking is if I delay any payment you are charging penalty but now delaying on handing over my house for which I fully paid then why can't you just provide me a house in alliance which I'll manage till you get the clearance . But even for that alliance won't bare the cost.

It's just treating the customer's like slaves. Please don't even think on this Alliance Galleria . Very very bitter experience.

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Hi,

I have taken possession at my flat 604-MagnusD. The support extended by CRM -Mr. Meenakshi sundaram, Mr. Mohan from CRM Office was excellent and they have addressed all my queries in a professional manner.

Personally I thank them all .

Great work guys.

Regards

Venkatesh

Special thanks to maintenance team.

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The worst office in the world Office staff drink alcohol in a bike park and comment to a customer who doesn't even show respect to seniors like me who work as security

This is the first office I see in my life.

Office staff, drinking with manager during work hours. I have no pleasure in working in an office like this.

I am ashamed to be a senior citizen.

Venkatachalapathy should save us from these idiots.

Thanks

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Hi Guys

Let me share my genuine experience with you about this company - Alliance Group / Urbanrise. They are very good in mesmerizing customers. Every real estate project of this company has very nice Marketing office. Hospitality is also good. You will feel that Apartments which they are selling in Chennai and Hyderabad are priced reasonably.Now, the inner story.

1. Construction pace of all their real estate projects move very very slow.If you consider the delay and calculate the cost of delay, you would realize that you have ended up paying far more than the market price.

2. Though they use MIVAN framework in construction, the quality of cement and steel they use are very sub-standard. Very cheap quality. One of my friends is working as an engineer in one of their projects and he advised me not to buy a property here. He revealed that only 10% of cement and steel they use are of decent quality and this they would highlight to their customers that they use top quality cement and steel. 90% of steel and cement they use are of very bad, cheap and local made quality. These poor-quality cement and steel are kept hidden and customers are shown only the good brands. This is how they cheat. Their old constructed buildings have lot of issues like seepages, cracks, corrosion, poor sewage etc.

Therefore, my sincere advice - Please don’t buy any property / apartment / villa from this builder. I cancelled my booking and took my amount back

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URBANRAISE CRM team and Loans team never pick customer call. Lot of improvement needed on their communication and on time response matter. Because of this lot of cutomers suffering.

There is no governance or Org structure to assist customers. Especially this is about Hyderabad projects

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Hi, I heard that this company’s original name is ALLIANCE GROUP and they actually started their business in Bangalore. They got into lot of issues with their customers in Bangalore and that was the time when they decided to move from Bangalore to Chennai. But today, even in Chennai, they have got a very bad name as they were involved in many cheating cases with their customers.

I saw one of their brochures which say “South India’s Largest Real Estate Company”. I could not stop my laugh after seeing this as they are not even among top 100 real estate companies of South India. If there are 1000 real estate companies in South India then the rank of ALLIANCE and URBANRISE would be 999.

The brand ALLIANCE GROUP gained such a bad name in Chennai market that their sales started dropping drastically. To control this downfall, they decided to launch new projects under the new name – URBANRISE.

Most of their new projects don’t have Government approvals and RERA registration. In Hyderabad, they started selling one of their proposed projects in Bachupally without even Government approvals and RERA registration.

I heard that they are into deep financial crisis and therefore they are trying to generate some revenue by selling flats in Bachupally, Hyderabd. However, none of their projects has Government approvals and RERA registration in Hyderabad and they have been selling illegally pushing customers into trouble. Whatever money they earned by selling flats illegally in Hyderabad is diverted to Chennai to start construction of their long delayed projects there. I am sure they don’t have the capability to start construction in Hyderabad for the next 3 years as they are badly held up with their long delayed projects in Chennai.

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About a most fraudulent company I really wonder how positive reviews are posted here. That means Urbanrise company people themselves are writing proxy reviews here. I came to know that Urbanrise has a digital marketing team operating from Chennai Head Office and they themselves are posting positive reviews about the company. Therefore, my sincere advice to all – Don’t believe in all these positive reviews about Urbanrise. These are all fake.

My wife wanted to book a flat in its Bachupally project. In fact, we are a group of 15 friends who are looking to buy apartments together. They offered a very lucrative rate in its Bachupally project. However, after speaking to number of friends and colleagues of mine in Chennai, I came to know that they have a very bad reputation in Chennai market. They could complete only two projects in Chennai in last 14 years of time. There couple of new projects are going very slow due to shortage of funds. They don’t even have RERA registration for its other new projects where they have been selling flats for last 3 years. They diverted customer advances in buying lands in Chennai and Hyderabad and therefore facing severe fund issues now. I came to know that their financial condition is pathetic and they desperately need fund to start the construction work of its long delayed project in Chennai.

Whatever funds they generated by selling flats in its Bachupally project, diverted to Chennai to start the construction work of one of its long pending projects there. After speaking to a senior sales guy of its Bachupally project, I realized that Bachupally project will not start for atleast 3 years as their main objective would be to start the construction work of its long pending project in Chennai.

Therefore friends, don’t take any risk in today’s market condition and consider buying flats only in those projects which have RERA registration. And please, do a proper and in-depth background check of builders before buying an apartment in any of the upcoming gated community projects.

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I prefer to buy flats when they are ready honestly and not later if you do not mind on yours service. If they are looking to invest in you than all is fine no matter what so hopefully you will be there with their rates and level of service.

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In 2014, I had Booked the 3BHK Apartment in Alliance Galleria.

Past 7 Years Following up with Alliance Kotturpuram(Head Office Team). My experience has been dreadful.

In this past 7 Years, 20 New Apartments and IT Park Construction is completed. But till date Alliance is sitting around with half constructed Structure.

“Zero” Amenities constructed in 7 Years Time.

The Sales & CRM team are fraudulent.

Past 7 Years, Alliance is making fool out of customer by using this Half Constructed structure to scam people by collecting money through cash & hosing loan.

After you Book and get the construction agreement.

They start manipulating GST Tax Portion and Don’t Provide Input Credit.

Over Charging and Changing price frequently over mail - Then Finally they say - “Offer Complimentary A/C, Wardrobe & Modular Kitchen “.

My humble request to All.

Please do not book apartments in “Alliance Galleria-Pallavaram”.

Don’t get Cheated and scammed by this Fraudulent Builder.

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I live in Bougain Viilae in Iyappanthangal for the past 5 years. I know this community more than anyone here. The construction by Alliance Group is below average. It is a low cost house being sold very expensively by reaching out to the NRIs in Property Expos taken place in other countries. There is no water tank, instead they have a a centralized water system where it is always mixed with drainage water somewhere. They are still trying to correct it but all in vain.

As residents, we have complained many times but nothing happened. Until now the water is very bad inside Bougain Villae. It was half sold till 2017 where the residents not only paying for themself but also paying the Maintenance for the empty villas as well. They are charging maintenance almost 6K to 12k per month per villa, which is a daylight robbery. The water is so bad which is not treated and all the taps and toiletries get rusted in one year. There are plenty of snakes within this community including Cobras, Vipers etc.

They claim it as a gated community but its is not. It is a common route to reach other communities and other areas behind. You need to drive for a kilometer inside to reach the villas thru some slums and small streets from the main road. The quality of the products are very bad. Already most of them have changed their floor tiles, cupboards, doors etc. They cut the water and generator for the people when they don't receive the maintenance. There are so many court cases going on between the villa owners and the builder.

They have an inexperienced association which lacks knowledge on the local rules and they don't know how to interact with the tenants as well. There is a person names Prakasam, who is appointed by the builder and he takes the law in his own hands. I wouldn't recommend Bougain Villae, . If they can find one happy customer inside Bougain Villae, it would be an achievement for the Alliance Group

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My brother who currently resides in a rented accomodation booked an apartment with Alliance in Chennai.He experienced Alliance project property as the most untrustworthy and a cheater builder.Customer service is poor and their projects are too much delayed. My brother told that their project resulted in a delay of 36 months followed by charge of24% rate of interest for delayed payments from him.He opined that they have to pay interest for the money which they holded for 5 years and asking the customers like him to pay interest for delay like robberers.They should be forced to stop running any project and best thing is to take them to court.

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Please go through of history of alliance before booking. They never handover the project on time.Ex- Orchid spring. Worst in delivery and false promises by sales person. They suppose to handover the keys on 2018 but still the construction going on.

Dont waste money in investing alliance and paying EMI to bank (if you are going for loan).

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I am a resident of their Humming Garden project in OMR. Alliance group cheats, its customer in every possible way.

Following are issues we are facing with their Humming Garden project

1. Poor Construction quality material

2.Poor Engineering of house/common area construction from laying out of tiles, dampness in ceiling walls during the first fall of rain, huge cracks in walls within 3 months of occupying the house

1. Compromise in quality to reduce cost at all levels. You can find it at second glance of property. They try things as cheap as possible to plant cheap/poor hybrid mango trees which will not grow more than 5 feet and claim they are providing Mango garden.

So think about the quality of other so called world class facilities they will provide

1. Not providing amenities like GYM, Water treatment plant, Automatic DG as promised, even after 1 year from overhand of houses to the customer

The alliance has worst customer care attitude. Once you sign an agreement with the alliance, your issues/feedback to the alliance will fall on deaf ears. They will become arrogant after looting your money

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We booked flat in alliance galleria pallavaram in jan2017 with the promise of delivering by dec 2018. But these people keep changing the relationship manager every 6 months so that we cannot rely on the false promises made by them since it is npt documented. Im paying extra emi of around 10 k per month as extra for the floors which they have not even constructed

When I asked about the possesion they rudely behaved that we have not given anything in written or documentation.

I dont know what to do now sice they behave rude tp customers

Be careful while booking flats ln false promises. Be sure everything they say is documented

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Many false assurances by Alliance. Booked and waiting forever for handing over. Very very slow construction.

Design is good and location is good. No doubts! But there are many other factors you should think before you book your flat.

Alliance does not have time sense like other construction company. Since this is one of their own construction project, not bother to complete on time.

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