Zero customer advocacy

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Possession on: Mar 2016
Status: Ready to Move
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Zero customer advocacy
Feb 20, 2018 08:00 PM 55215 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

While taking the flat, I've highlighted all the shortcomings, got a reply from CRM they will fix the issues ASAP. I assumed it to be As Soon As Possible, later they've not even bothered to respond to my emails . I'm chasing them to complete the shortcomings/pending things in my flat since May'17  things didn't move even at ASAP(As Slow As Possible), Pointed issues are not cosmetic either, to mention few. CEO claims that he used best in class material however it didn't add any value because of extremely shabby workmanship.

My walls were already damaged because of water seepage.

Balconies/utilities flood because improper tile gradient.

Amenities committed in brochure not fulfilled.

Not provisioned enough parking places and not all parking slots provided are usable.

STP treated water which is reused in commodes stinks and it is spoiling the ambiance of the home.

CC Cameras not functional

Rain water harvesting .a question mark!

Swimming pool is  just for name sake(Too small to be used for so many flats)

Play area on STP tanks

Talking to the CEO will only result in hypertension and nothing else because of his highly arrogant attitude and unprofessional behavior.

Please rate this review usefulnessRating Breakup

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Useful (61%)

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