Poor Quality

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Poor Quality
Mar 30, 2021 12:49 PM 2735 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

Poor quality issues and fake assurances by the builder.

Fake Assurances:

1) water softener: this is not working and the water hardness is too bad that people are purchasing water softener equipment for individual taps. So this is another fake assurance from the sales team while explaining.

2) Break the wall and make the wall: they say that they can break and change the walls wherever we need it. but they won't tell you that they will charge you extra for it. after the agreement, you will come to know.

3) all electrical switches are of a lifetime warranty, but that is not true. they show some fake letter of warranty, but will not share it with customers

4) Clubhouse with amenities, but it will take another 1-2 yrs to complete. They keep on doing the construction of the clubhouse for the last 1-2 years, but still, it is in the same state.

5) OC is in progress, but till now no OC is received.

If people are planning to buy here, you are happy to go ahead, but try to get clarity on the below:

1) If you are planning to take the flat above the 6th floor, will they allow you to use the service lift when you start your interior work?

2) Will they allow you to talk to at least 5 existing customers to understand the quality and how happy they are with purchasing the flat here? They will for sure begin to panic

3) What kind of doors they are fixing for the flat? if they say it's imported European or Teak wood, then it's something left to you to know how teak wood looks like.

4) Ask them to show the painted wall to any existing customers to see how it looks to understand the quality. The demo flat would definitely have a better finish, hope you would understand why

5) Ask them to show the quality of the bathroom fittings of the existing customers to check the state of the fittings after 4-6 months. Or you can check the fittings and state of them in the demo flat.

6) Ask them to include in the agreement about the complete fittings with brand names that you get for your flat.

7) All electrical works should be done by the builder, for which they will charge a huge amount for each electrical point with GST. So ask before your agreement, if this work can be done with a standard cost.

8) They will also charge you for the electrical lights and fan fixing.

if you deny it, you will be threatened that if any electrical issues in the future you are supposed to pay min of 2000-3000 per visit. Also, they make you sign that if any other flats are affected with the electrical issues because of your flat, then you shud be responsible for it along with bearing the charges

9) Check the floor tile's quality and discuss this to understand more about the quality. If you move things on the floor, the marks are going to be permanent. Even the bathroom tiles are of utmost cheap, poor quality, and are completely slippery tiles.

10) Observe the reviews in Google, almost all the+ve reviews are filled in by the Sales team. Whatever reviews and photos they put are only the outside ones, There are no+ve reviews or pics of inside the flat. So ask the sales team to show the flat of people who are already staying. Check the mesh door quality, Main door, window alignments, and then take a call.

11) suddenly Builder is trying to add+ve reviews to make sure, people overlook the -ve reviews updated recently.

Finally, this is left to the person who is planning to take the flat, this review is not to discourage the buyer, but this is actually the reality going inside. Once you book your flat, you will be treated like dogs, your every request will cost you some amount+ GST.

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