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MouthShut Score

17%
1.70 

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11/B, Unitech Cyber Park, Sector 39, Gurgaon 122002, HA

+91-124-3396400

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Yatra Online, Gurgaon Reviews

Highly unprofessional app.taken my 31k...No Refund
Jul 06, 2020 08:33 PM Read
Highly unprofessional app.taken my 31k for my flight booking.protected my amount for cancellation.given extra money hence chasing from 3 months for refund.hell of a service ...Read More

YATRA.COM - WORST TRAVEL EXPERIENCE - YH5867609
Feb 29, 2020 05:21 PM Read
Dear Readers, SUBJECT: MY TRAVEL BOOKING REF NUMBER IS YH5867609 DELHI - AGRA - JAIPUR I would like to warn you about YATRA.COM Please do not book holidays thru this portalThe marketing executives talk nicely while selling your holidays afterwards your painful experience starts YATRA.CO...Read More

My awesome trip
Oct 14, 2019 04:50 AM Read (via Mobile)
My first tour internationally, and it is with Yatra . I booked from Kolkata, but we reside in Doha. I would like to share my experience. Today is the last day of our tour, and we are already feeling bad that we are leaving and the fact that we are going to be starting our journey back home...Read More

YOUR RATING ON

Yatra Online - Gurgaon
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Recommend this portal for holiday tour
Jul 13, 2019 03:04 PM Read (via Android App)
I had holiday tour with yatra everything was fine from customer service to drivers with safety, hotels, places covered, local sightseeing, timing, flights booking. Everything was good. With yatra our holiday package also in my budget. They offer best packages compared to other agencies. We even ...Read More

Emails unanswered & emergency numbers suck
Jun 02, 2018 05:06 PM Read
I recently booked a tour package from Delhi to Gangtok and Darjeeling. Most of the things were almost fine but their communication system needs to improve. They say that they will provide the drivers' details one day before the tour. I wrote them many e-mails but all of my e-mails were unanswere...Read More

Malaysia tour
May 18, 2018 01:29 AM Read
Worst experience. Highly NOT recommended .Local tour operator was not good. 1) First day driver came to pick us at airport tried to convince us to purchase ticket of aquaria from him. When we didn't purchase, he became non cooperative. 2) We were offered day city tour while booking the pac...Read More

NO FAIRNESS IN DEALINGS AND COMMITMENTS
Dec 04, 2017 06:18 PM Read
EMPLOYEE'S OF YATRA.COM ALWAYS CHEAT W.R.T. AMOUNT THEY CHARGE. EVEN THEY NEVER STAY ON THEIR OWN COMMITMENTS. THEY ALWAYS TRY TO CHEAT THE CUSTOMERS, SPECIALLY TO THOSE WHO VISIT THEM AGAIN. BECAUSE THEY THINK CUSTOMER HAS BLIND FAITH IN THEM AND THEY GOT RIGHT TO CHEAT THEM. THEY TRY TO CHE...Read More

Things to be cautious with Yatra holiday booking
Jun 02, 2017 11:30 AM Read (via Mobile)
I booked 3 nights hotel stay in Munnar through Yatra online booking for 2 audults and 3 children in 1 room. But the Hotel is not accepting to accommodate all 5 guests in the same room. It is not fair to split the kids into different room. Hotel is asking me to upgrade to 2 bedroom which is way e...Read More

Horrible experience with Yatra
Jun 01, 2017 12:12 AM Read (via Mobile)
I booked my PKG with Yatra hotels and internal transport .in the beginning itself I had very bad experience, both the experience were horrible. Yatra is pretending to be an experienced org but unfortunately none of the assistant know abt the places and the hotels category. In fact the driver pro...Read More

Yatra.com fooling people
May 19, 2017 05:40 PM Read (via Mobile)
Yesterday I have booked hotel from your website Yatra.com, and surprise to see massage today that I have to speak wirh hotel directly and confirm booking. This is really surprise us, how you can send massage like this. Is our booking is confirm or not provide clarity Why I should speak wit...Read More

Beware
Apr 10, 2017 12:01 PM Read
! Beware user of this app., if you ask for refund, for flight booking cancel, yatra did not send full refund u eligible, they send only partial refund, if you again followup then they send balance amount, for my ticket they refund amount in 3 installment after lot of followups, in this way they ...Read More

Pathetic service. Never ever book
Mar 20, 2017 09:59 PM Read (via Mobile)
Very poor service Hotel and taxi tie ups are far below standards Dont even pick calls I m stranded in a slushy so called house boat without electricity with my 3 year old toddler and old mother. Saddest is their call Center guys have zero empathy. My hard earned money and my so waited f...Read More

FRAUD EMPLOYEES AND FRAUD PORTAL
Mar 05, 2017 04:51 PM Read
Please customer beware of using the portal they are now started moving fool of customers and fraud with invoice even with customer by not providing the invoice after approx 12 calls and 20 emails even but no response from them and playing games with customer while floating the statements b/w yat...Read More

How Yatra dont bother about there customers.
Mar 02, 2017 03:39 PM Read
I was frequently booking air tickets from Yatra, recently I have booked air tickets online from Yatra.com for my brother in law vide Yatra reference number 0302747157985 for travelling to raipur from delhi on 7th Aug 2017 morning flight 6.55am. Yatra has mentioned the details as flight will d...Read More

Yatra worst portal to book
Feb 20, 2017 02:04 PM Read (via Android App)
Hi, I used to use yatra frequently untill recently when I booked a trip from goa to banglore in a bogus bus operator known as island travels, bus driver left without me even when we were waiting at the scheduled place way ahead of time, the bus had a different name outside( probably a borrowe...Read More

Bad experience.. Andaman tour
Feb 19, 2017 11:09 PM Read
I booked my Andaman trip with yatra travels in Jan 2017. They did their best to ruin it. At last moment they changes my port blair stay hotel to Rose valley and I got a nice resort outside all of port blair with no electricity back and shitty food. Yatra agent at Anadaman was hopeless guy ...Read More

Yatra customer services sucks!!
Feb 09, 2017 05:03 PM Read
I had booked a yatra service pack for Easter Europe and have faced many challenges post booking and during the trip as well. Never have I ever faced such a bad service, and hope to inform all that please never book any of your trips from yatra as they are only greedy about booking your tour a...Read More

Booked tour for Andman
Nov 21, 2016 01:07 PM Read
The main problem is they do not assign a agent with a fixed number and in case of problem you keep contacting helpline with no help and their asking lot of questions and verification data. The agent contacted said he can be contacted at the number he was calling but when that number was called e...Read More

Night mare with Yatra. Com
Sep 25, 2016 10:18 AM Read (via Mobile)
Hi! Dear travellers, it's a Nightmare xperience with Yatra .com service. Be aware. We booked online promptly to our surprise no vehicle's there to pick up at the time of journey.and cancelled the trip. amount was not refunded till date.Bad service. ...Read More

Yatra you are the best for flights booking
Jun 22, 2016 05:04 PM Read (via Android App)
Want to thanks yatra. As always have cheap flights. Tickets as compared to another flight booking portal. And I also want to inform about ecash. If you book any of flight you will be credited 2500 ecash and you can use 5% ecash value to book flight tickets. Ecash also available for booking hotel...Read More

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Yatra Online - Gurgaon
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