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MouthShut Score

67%
4.13 

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Woodenstreet.com Reviews

Not a professional site. wouldn't recommend anyone
2 days ago Read (via Mobile)
These folks don't even bother to communicate to their customer post talking the orders. Even if you raise a ticket they just close it without even addressing it. It takes ages for you to get your product and am still waiting hoping some day I will. It's been more than 6 weeks and the status stil...Read More

Lousy company, false promise, bad customer support
8 days ago Read
I had ordered a study table from wooden street and only realized the timeline was 5-7 weeks once I completed the order. I immediately called to cancel and was told someone would contact me for cancellation, however they also mentioned they will expedite my production and delivery and I agreed to...Read More

Horrible customer service
8 days ago Read
Never ever buy from them. They are just not bothered about customer service. Quality Assurance is just not there. ...Read More

YOUR RATING ON

Woodenstreet.com
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Damage product and worst services ,..
9 days ago Read
You have delivered a damaged product to me in June and I am chasing you guys like hell to exchange it, but it seems you do not care about your existing customers, your customer service is worst, stop doing fraud online. you guys do not respond over email. I hope some authorized person to look in...Read More

Order delivery not done and no response
10 days ago Read (via Mobile)
Nobody picks up call and tells about order delivery status. It's delayed now more than 2 months. Very irresponsible behaviour from account managers, inspite of requested for call back, they don't even call back. Very BAD experience. ...Read More

Worst Customer care service
14 days ago Read
I ordered a trundle bed on 03-Sep-2020. While searching for different bed option in their site, a customer representative call me and was polite to know my requirements. She was ensuring me to make changes in the color of the wood. So, I ordered a Nova Kids Trundle Bed With Storage(Walnut Finish...Read More

Wooden Street is a scam
14 days ago Read
I went to Kalyan Nagar experience store in Bangalore on August 23, 2020 and ordered two sofas(Nicolas 3 & 2-seater) and a dining table(Alanis). I was told by the executive that my products will be delivered within 5 to 7 weeks. And that a relationship manager will call me in 1 to 2 weeks after p...Read More

Poor delivery time and no customer service
14 days ago Read (via Mobile)
I have been waiting for over 7 weeks post order and still no delivery, no updates. Local store manager is unresponsive and customer support is uninformed. No way to get to anyone responsible who can provide a genuine update or ensure delivery. This company can’t be PE funded, it operates like a ...Read More

Good Furniture Design & Product Quality
Thank You
A token of appreciation from the brand
16 days ago Read
If you aren't sure, always go for Furniture Design & Wooden Furniture. No matter where you go, Furniture Design & Wooden furniture is the coolest, most happening thing around! It really saves my time and effort. Furniture Design & Wodoen Furniture is exactly what our home & business has been lac...Read More

Delivery not done
19 days ago Read (via Mobile)
Very very poor . More than 2 months but no delivery of products. They are unable to reply when it will come . Don’t know why they accept orders then . ...Read More

Quality and Sturdy Furniture with a professional t
Thank You
A token of appreciation from the brand
20 days ago Read (via Mobile)
We are NRIs and ordered entire furniture for our home in Kumbakonam, Tamil Nadu. We got the first tranche of delivery in six weeks' time and wanted to record our sincere appreciation for the quality furniture delivered with a professional touch. Firstly, the description and overview of the furni...Read More

WOODEN STREET BANJARA HILLS
Thank You
A token of appreciation from the brand
25 days ago Read (via Mobile)
Mr.Sharukh of Wooden Street Banjara Hills explained very nicely about the furniture. We were impressed by his behaviour. We are happy with the furnitures which we got from wooden street. ...Read More

FRAUDS - AVOID at ALL COST
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
28 days ago Read
I have been following up to get the faulty products replaced, but no one is responding. Ms Naila sold me this furniture and Ms. Alisha who seems to be looking in my case has been avoiding me and not responding. They have blocked me on Facebook as I had put my reviews there, but my detailed...Read More

Desk table
Thank You
A token of appreciation from the brand
Sep 09, 2020 12:56 PM Read (via Mobile)
There were some delays due to covid. But finally we are happy with product quality . But they need to improve customer service and website. But the delivery guys were very good and happy with their service ...Read More

8 weeks and still not signs of product delivery
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Sep 07, 2020 12:26 PM Read
Ordered a Joan wing chair on July 3, 2020, and the product is still not delivered. Horrible customer service. I have to wait for at least 15 minutes to get a hold of a customer service rep. I get the same response each time I call them - "the product will be ready and shipped in 3 days" I act...Read More

Worst service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Aug 29, 2020 12:18 PM Read
They take money in advance and forget. They treat you like a trash and avoid answering your calls. I have been following up for my booked order and on one seems to have any clue. PLEASE DO NOT SHOP with Wooden Street. ...Read More

Joan lounge chair
Thank You
A token of appreciation from the brand
Aug 20, 2020 09:07 PM Read (via Mobile)
We liked the support from woodenstreet. They are very customer centric and the products are awesome. As of now we have received our joan chair and that is as we expected. Thanks Bharti and team for all your efforts. You were exceptional in terms of support and updates. ...Read More

Worst customer service/unreliable product delivery
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jul 30, 2020 11:24 AM Read (via Mobile)
My order Id is 69441. I had ordered 2 sofas, 2 beds and 2 side tables. The first problem is delay in delivery without any target date of delivery. Also, there were repeated requests forfull payment without any confirmation on delivery date. Somehow, after arguing with the manager of Bangalore br...Read More

No order Cancellation, strange business model
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Jul 26, 2020 09:27 AM Read (via Mobile)
I bought a product from woodenstreet on 22nd July and I overlooked the product details info in which they have mentioned delivery time line 5-6 weeks. While purchasing journey their site did not Prompt me about the tentative delivery of the product before the payment as other e-commerce site do ...Read More

Excellent quality of product
Thank You
A token of appreciation from the brand
Jul 02, 2020 06:00 AM Read
I ordered Frodo Study table with Shelf and Cambrey study chair. The wait was very long, close to 4 weeks. StoreManager in Banjara Hills branch, Hyderabad - Mr. Shahrukh was constantly in touch with me on whatsapp until the items are delivered at my door step. One look at the study table, a...Read More

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