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Viveks and Co, Chennai Reviews

[RESOLVED] Viveks Service Center - Complaint
May 29, 2013 11:00 AM Read
My problem has been resolved now, so I have changed the rating from 1 star to 4 stars. Thanks to Aarthi from Viveks customer service department, she was very sincere in resolving my problem and even though I did not post the job ID in the review below, she managed to track me down by looking int...Read More

Viveks-AMC worst of the worst service in india
May 15, 2013 01:37 PM Read
I bought a Panasonic AC from Viveks Ambattur outlet a year back. Then after one I was approached by Viveks for AMC and I bought it. The problem starts then onward: No problem in AC for one year After one year I bought AMC from viveks, their condition is that if I shift the AC I should use ...Read More

Never buy any product from viveks ltd
May 12, 2013 11:31 AM Read
Last Sunday, I bought Voltas AC from Viveks Exhibition in Trade Centre. Viveks representatives promised to make the delivery and installation within 48 hrs. Delivery itself took 48 hrs. And for installation they said we will send by Wednesday, then on Wednesday, they said Thursday, on Thursday t...Read More


Viveks and Co - Chennai
Viveks amc is bad don't fall for the trap
Apr 16, 2013 12:51 AM Read (via Mobile)
It's 1 am in the morning and thanks to Vivek's technicians I am forced to sleep at 28°c even with my ac running for the past two hours. Whenever they service it for some reason it stops working from the very next week onwards and this time it crossed is limits. They just send some random u...Read More

VERY BAD commitments to sell
Apr 06, 2013 07:47 PM Read
Very very very bad experience with Vivek's service. I bought AC on MONDAY and I requested to install by next day, they promised. installation person has come for installation by next day 6.45 PM and analysed the area, that's it. they came for installation on next day only. Finally installed w...Read More

Ambiance sales Marketing v. good but AMC very poor
Mar 29, 2013 11:37 AM Read
Good place for purchase. Has adequate display and friendly sales personnel. But my experience is very poor on their AMC services and additional charges. Gas filling only the cost of gas can be charged and not the commercial charges for gas filling over and above the substantial AMC charges le...Read More

Home Serve from Viveks - Best Plan
Mar 07, 2013 10:28 AM Read
I am here to discuss about Home Serve, a plan that takes care of your Electronic Items and other house hold articles via AMC. Viveks is a Market Leader in this and very prompt in calling you when the service is due. They do not shy away from attending your trouble when you call them or when i...Read More

Customer service is the worst with viveks
Feb 19, 2013 04:50 PM Read
I got samsung split ac from tambaram viveks after 1 year I shifted to new house, I cald viveks customer care to dismantle the ac and fix it in new house in camp road for that they asked Rs. 2000. But after 2 days only that guy came , I gave appointment at noon 12. But he came at 3 o'clock , T...Read More

Lies, Damn Lies & Viveks
Jan 27, 2013 05:46 PM Read
Got a  WhirlpoolSingle door refrigerator from vivek, was promised that within two days it will reach to me within two day. However did not come for 4 days. When I called their customer service, they didn't seem to have an iota of idea what happened to my fridge. Later on somebody called me and t...Read More

Very bad experience in viveks
Jan 12, 2013 03:16 PM Read
There was a new year offer in viveks & co. they offered if you pay the INR 200(I paid extended warranty amount 600)  by our credit card  we can buy any electronics product , remaining amount  will be divided as EMI. I felt this offer is very good and I placed the order(godrej fridge)on 2nd of...Read More

Annanagar branch ( I & II) - Customer is king
Jan 01, 2013 10:20 PM Read
I walked into Viveks to purchase a 40 inch Samsung full HD LED tv (5330R). Anna Nagar II Branch Sales front: The salesman Mr Vinoth enquired what my wants were from the TV and suggested LG (instead of Samsung) as it has more features for the same price range. He also encouraged me to check...Read More

Dec 31, 2012 03:05 PM Read
For some reason I used to buy home appliances from VIVEKS in Adyar, Tambaram & TNagar. But the recent one made me to stop buying from Viveks. On 27th Oct'12, I purchased a fully automated WM from Tambaram branch which actually came with Whirlpool offer & Viveks' offer. After completing all the p...Read More

Please don't buy @ Viveks Tambaram
Nov 25, 2012 12:26 AM Read (via Mobile)
I was thinking I would be the one odd customer who had a bad experience but reading shows that Viveks is trying to be synonymous with horrible service. Purchased a TV, fridge, washing machine from them. Was promised delivery d next day. Didn't actually get delivered till 4days later. This is aft...Read More

Used goods are sold as new (check out photos)
Aug 27, 2012 12:55 AM Read
I bought a split AC yesterday (Samsung make), they said they don't have in show room will deliver from godown (viveks usman road). look what they have delivered, seems somebody was using it earlier or was on display or some body was playing football with the packaging before. Their explanation i...Read More

Worst dealer
Jul 13, 2012 02:17 PM Read
I have bought the Split Ac in viveks in May 2011, from that time the problem started with there delay in delivery. First month itself it started giving sounds and water leakage, called to customer service after 3 days they sent the technician, he did the service and said everything ok now. But a...Read More

The Worst Customer Service in the world !
Jun 01, 2012 06:01 PM Read
Want to have the World's Worst Shopping & After Sale Experience? I recommend Vivek's. Vivek's (Mylapore, Chennai) has the worst customer service in the entire world. No one can prove me wrong. The worst experience I have ever had in my life. I purchased LG Air Conditioner. The after sale service...Read More

Exibition sales of viveks
Apr 20, 2012 02:32 PM Read
Recently I have visited exhibition sale of viveks at chennai trade center, I have purchased thoshiba led tv and be promised that the same will be delivered with in one day, after a week also I have not received my product, when enquired about that there is no propper answer for the same, after o...Read More

Cheated on the installation charges of rs 1300
Apr 08, 2012 11:26 AM Read
I bought an A/C from Vivek's Vadapalani. They charged Rs 1300 and I ended up paying for each and everything for installation. When the installation was done I could see that there is nothing they did for the 1300 they charged me. I ended up paying for every factor of installation. Real cheats. T...Read More

Worst customer service from Vivek's, Tambaram
Oct 24, 2011 02:49 PM Read
Very worst sales and service. Lying to pull customers and making fake promises.Had a real experience from Vivek's Limited, Tambaram on 22-Oct-2011. Sales persons(especially a guy named shankar) treats customers in a very bad manner. Since another Electronics showroom is just opp to their store t...Read More

Viveks is one of the best stores in chennai
Oct 07, 2011 10:12 AM Read
I had approached the viveks store to purchase a window A/C. I was glad that I was shown multiple models to choose from but this also ended up confusing me. However, one if the sales/service staff at the Viveks store in Luz intervened & made my choice simple by asking me questions & suggesting A/...Read More


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