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Viveks and Co, Chennai Reviews

Paid harrasment
Aug 21, 2015 01:55 PM Read
Buying electronic items from Viveks is like stepping into quicksand, you will be sinking  and no one will bail you. First you will spend agonizing days following up with the shop to get the item delivered. Then they will connect you to a service agency called "HOMESERVE"(called a Vivek's v...Read More

Pathetic Customer service
Jun 18, 2015 01:23 PM Read (via Mobile)
I had bought an AC Hitachi and Fridge whirlpool from Viveks tambaram on May 30, 2015. The installation took forever since they did not bother about it at all. After my constant follow up and fights with Hitachi service on June 17th the AC was installed . Numerous calls I made to Viveks Custom...Read More

Worst customer service at Viveks selaiyur branch.
May 26, 2015 01:55 PM Read
Recently I had purchased a Daikin inverter model AC from Viveks Camproad branch. The following are the issues I faced after purchasing the AC. While the time of purchasing it was said to me that installation od the AC would be done the very next day of purchase but people came only after two ...Read More


Viveks and Co - Chennai
Voltas AC -Very poor service from Viveks
May 25, 2015 05:55 PM Read
I purchased Tata Voltas AC from Viveks on 12/May/2012, Chennai, Adyar. Bill No:11621202468 for RS 32300. I was about to purchase 3 star AC, but the Viveks sales guys encouraged to take 5 star A/C instead for better power savings so paid extra 5000 rupees. Later I learnt that 5 star comes with...Read More

VERY POOR & WORST Customer service in Viveks
May 20, 2015 06:41 PM Read
Very poor customer service in Viveks, Nanganallur, Chennai. I purchased Morphy Rickards Steam Irom box on 13-Apr-2015 with bill no: 11A11550011. I used only once(in three days of purchase day) and noticed that the Teflon coating is damaged, when I reported this in branch they said it will be ...Read More

Viveks WORST ever service., Its my 3rd worst
Apr 27, 2015 12:13 PM Read
I am really frustrated with viveks and experiencing the worst service. Purchased Hitachi AC from viveks OMR on 18th April. It was promised after 24 hours from delivery installation will be done. Delivery happened on 21 april by really irritating delivery persons in lungi as dress that too ...Read More

Viveks HomeServe - no commitment at all
Apr 16, 2015 08:02 AM Read
I have called Viveks Homeserve for Sony LED tv issue and they came next day(31/3/14) to collect the tv.  But after that there were no call or update from them for one week. So I started calling their customer service daily from 6/4/14,  and they also inform that concerned department will call me...Read More

My Worst experience buying a product from Viveks
Mar 12, 2015 08:33 PM Read
I purchased a Crompton 20L Aircooler from Viveks Selaiyur Show room. Staff were nice demoing the products and everything. After I purchased the product they said it will be delivered to my home next day itself. But it didn't happen at all. I have to mention about their customer care here. Whe...Read More

Wrong info about the products
Jan 01, 2015 03:19 PM Read
We just purchased the mixer grinder (Morphy Richards) from Vivek's and the person from Vivek's had given wrong product description. (He had told few features to be present in the product which in real are not available.) Please check the products and their features from the respective company...Read More

Viveks cheater in home appliance selling
Sep 19, 2014 06:58 PM Read
Four years back I was transferred to Chennai from Cochin. Climate of these two are extremely different.Unbearable hotness in Chennai during summer was nightmare for us. We decided to go in for AC to cope up with this problem. We had choice of Hitachi and O general. We went to Adyar Viveks for...Read More

Viveks Home Service - Worst Ever Service!
Aug 09, 2014 03:47 PM Read
Even though I am a Platinum member they treat members badly. Most unhappy with the air-conditioning installation services. I gave them three air-conditioners to install. The installation was faulty and most importantly - BADLY FINISHED and the managers don't want to own up and take responsibi...Read More

Viveks home service
Jul 11, 2014 11:10 AM Read
Vivek Home Service is a unique concept which I was very excited to be a part of platinum customer, I took one year membership for repair and service of all home appliance including plumber, carpenter and electrician. I have registered a complain for samsung AC not working and there is water l...Read More

Poor quality of Installation & Service for new AC
Jul 10, 2014 12:53 PM Read
I had bought two new ACs(Voltas 1.5 T) from Viveks AC Bazar, Chennai this summer.   The delivery came on time. However the installation team was very irresponsible in sticking to their time commitment and after much delay and follow up, got the ACs installed.   Their quality of work was very ...Read More

Product Not delivered and staff doesnt respond
Jun 11, 2014 08:10 PM Read
Hi, This is Amit Kadam and I have purchased below items from Viveks OMR Kadanchavadi branch 1) Samsung Washing Machine 2) Sharp AC 1.1 ton Bill No:11N21401695 Vivek's website ad states, they offer Sharp AC but that offer was denied by Viveks OMR shop and though I bought the above ...Read More

Don't Buy AC from Viveks and Co, Chennai
May 06, 2014 07:01 PM Read
I bought Samsung AC on 14 April 2014 and long wait its installation have been done on 18 Apr 2014 from Vivek's Tambaram. Now My AC is not working properly, I have registered the service call after 2 days of struggle since on customer number no body was responding. Today Vivek's service person...Read More

AC Purchase Installation and Problem Within a Week
Apr 29, 2014 09:33 AM Read
I purchased a 1 tonne Blue Star AC from Vivek's, T Nagar, after a waiting period of two weeks I could not receive the AC. It took another two weeks to install the AC in the room. from the next day water started oozes/sprinkled from the AC. We reported to the the main office, a technician atte...Read More

Vivek's Ac Service
Apr 22, 2014 04:42 PM Read
Last year I purchased AC from VIVEK'S and after 1 year I put AMC. Yesterday I received call from VIVEK'S for general service. Up to their service person attend my AC, it was working fine with good cooling. But after finished the general service, that VIVEK technician told gas leakage is there in...Read More

A C Bazaar (Vivek & Co Ltd,T Nagar Chennai)
Apr 17, 2014 08:11 PM Read
A C Bazaar (Vivek & Co Ltd, T Nagar Chennai). We booked three Hitachi 1.5 ton split ACs from this store on 13/4/2014 and were assured delivery by 14/04/2014 evening and free installation by 15/04/02014 positively. While the installation guy has started calling us from 15th, the ACs are yet to be...Read More

Poor Customer Service - Home Serve
Apr 05, 2014 01:01 PM Read
Verrrry poooor!  Took AC for gas filling, didn't get it back for 4 weeks. When they came and fixed back it was not working. Complained that board issue (note- board was fine, when they took the machine first time for repair). Took another 2 weeks for fixing the board. Again fixing did not work (...Read More

Bought NA-F80B3 washing machine
Nov 23, 2013 03:57 PM Read
I bought this washing machine 2 months back. I have pain point on the following factors: In the Panasonic site, it was mentioned that this product has Soak option & Foam wash, but I don't see both in this model. Also, the sales person in  Tambaram-West facility told this machine has all the f...Read More


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