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Viveks and Co, Chennai Reviews

Great Disappointment!!!
Dec 23, 2016 05:16 PM Read
I bought a home appliance couple of times. unfortunately both times, I was given defect products. Once it is sold, they don't care. after paying so much of money, I am running behind customer service of whirlpool. They highly promote whirlpool products, probably because of high margin. I will n...Read More

Worst of the worst!
Jun 06, 2016 06:41 AM Read (via Mobile)
Total crap store. M not sure the employees even get paid for they are so reluctant to work and they treat customers like total sh*. They send rowdy technicians home( after umpteen calls and full length argument) who have zero knowledge on what has to be done and they waste our time. Highly ov...Read More

Worst customer service
Apr 30, 2016 11:20 AM Read
I have ordered whirlpool refrigerator at tambaram viveks branch on 13th Apr 2016. The sales executive told me that the product will be delivered in the next day which is 14th Apr. on 14th Apr, I did not get any call from the branch for any delivery info. so I called on 15th Apr multiple times th...Read More


Viveks and Co - Chennai
Worst Service
Apr 30, 2016 11:09 AM Read (via Mobile)
I have bought many items from Viveks but never experienced this much worst service. I bought an AC one week back and still they have not installed it. They have given their service contract to Homeserve which is the most worst service centre. They have given a call centre number which is answ...Read More

Don't buy anything from Viveks killing customer
Apr 29, 2016 05:25 PM Read
Hi, I have bought the Daikin AC from Viveks, Selaiyur on 23-Apr-2016. It was delivered on 24-Apr-2016 around 3:00 PM. It was told that, The installation will happen within 48 hours from delivery time. I have made several calls to Viveks, Selaiyur and raised my concern, No action was tak...Read More

Apr 28, 2016 06:26 PM Read
Its better to BUY ONLINE or other showrooms instead VIVEKS. COSTLY but NO proper CUSTOMER GUIDANCE. ONCE THEY DELIVER TV they FORGET customers. Never BUY anything in VIVEKS. They said they will exchange tv while billing BUT no one will come for that, They wont take care of TV Installation . W...Read More

Worst Experience with Viveks & co - Fooled me
Apr 26, 2016 03:08 PM Read
I bought carrier 1.5 ton Split Ac in Viveks for EMI with Bajaj finserv at their Expo sale in chennai trade center on 13 Apr 2016, They promised to deliver the product within 2 days but I received the product  after 11 days of follow up with their worst customer care. I was shocked of delivered  ...Read More

Apr 13, 2016 12:17 AM Read
DEFECTIVE LAPTOP SOLD DURING WAREHOUSE SALE I purchased HP AC 101 TU for INR 35, 000 on 27-Mar-16 during warehouse sale at Manapakkam.    Cost of the laptop was at least INR 3, 000 more than other shops and online rate.   The laptop was defective one and not working due to hardware malfunctio...Read More

Apr 04, 2016 10:47 PM Read
Am writing this mail with full of frustration about your services… I have purchased BOSCH WM & WAK201601N washing machine @ VIVEKS, Mugalivakkam ware house sales on 26th march but still now I have not received my product Yet(PAST 10 DAYS). I have contact your customer care number # 044-421...Read More

Viveks - Rename your company to Frauds
Mar 31, 2016 10:55 PM Read
It's been more than 30 days since they took my washing machine's PCB board. I've been tired calling them up everyday. All they told me was, the board is under observation. I did tell them to return my faulty board without needing to fix it. Nothing has happened. Folks, please visit any other ...Read More

Viveks Adyar - worst customer service
Feb 25, 2016 03:27 PM Read (via Mobile)
Recently bought Samsung Fridge for my parents on 16-Jan-16. They delivered the fridge after more than a week that too after repeated calls from our end. I stay just few 100 mtrs from Viveks showroom in Adyar. After which till today, 25-Feb no one came for installation of Fridge. For this they ga...Read More

Absolute frauds
Jan 21, 2016 07:40 PM Read (via Mobile)
We booked a samsung 393 litres fridge on 1st jan, 16. They promised to deliver the fridge within 2 days.After that we repeatedly called them for the past 19 days every time we catch the response after half n hour  with many persons and get the answer that tomorrow they will make the delivery. ...Read More

Dont buy any product from Viveks - no commitment
Jan 12, 2016 12:16 PM Read
We had purchased TV from Viveks on 3rd Jan. The amount got settled on 6th. Till now product is not delivered. When asked, they said that the unit is out of stock and will be delivered on 11th. Since it was not delivered, when we called and asked. The Vivek employee was saying that he doesnt k...Read More

Frauds! Read my story !
Jan 11, 2016 06:09 PM Read (via Mobile)
Verybad! We booked a daikin A/c and we got it delivered. No one came installing it for almost 2 weeks, so what we did was we installed it with a A/c mechanic for 500rs, then the stabilizer which they gave was faulty. So I went to inquire about it, where I discovered they canceled our warranty. ...Read More

Worst customer service
Dec 25, 2015 12:52 AM Read (via Mobile)
Staffs are not even responding to our questions. No knowledge about products they are selling. Omr branch is very worst. They should know how to treat customers first. Otherwise they can't survive in market. Think twice to purchase in any branch.

Worst customer service so far I've ever seen
Dec 13, 2015 05:55 PM Read
Hi I bought panasonic Tv in viveks showroom at porur branch. Actually my purchased TV has two years warranty(1 year panasaonic warranty+ 1 year viveks warranty). last month I have got a power problem in my TV. so I visited near by viveks showroom and complaint about this. they registered my comp...Read More

Very Unsatisfied Service attention from Homeserve.
Aug 31, 2015 10:49 AM Read
Very Poor co-ordination with the Customer care and Customer Service team. Technician's are very poorly managed and service Appointments are NOT honoured ON time. And when ever you give a call to Customer care they all given the same answer that Technician will be there before evening - unfort...Read More

Paid harrasment
Aug 21, 2015 01:55 PM Read
Buying electronic items from Viveks is like stepping into quicksand, you will be sinking  and no one will bail you. First you will spend agonizing days following up with the shop to get the item delivered. Then they will connect you to a service agency called "HOMESERVE"(called a Vivek's v...Read More

Pathetic Customer service
Jun 18, 2015 01:23 PM Read (via Mobile)
I had bought an AC Hitachi and Fridge whirlpool from Viveks tambaram on May 30, 2015. The installation took forever since they did not bother about it at all. After my constant follow up and fights with Hitachi service on June 17th the AC was installed . Numerous calls I made to Viveks Custom...Read More

Worst customer service at Viveks selaiyur branch.
May 26, 2015 01:55 PM Read
Recently I had purchased a Daikin inverter model AC from Viveks Camproad branch. The following are the issues I faced after purchasing the AC. While the time of purchasing it was said to me that installation od the AC would be done the very next day of purchase but people came only after two ...Read More


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