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MouthShut Score

40%
2.20 

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Apmc Market Yard,Shop No.8 Rahul Appartment Bibawewadi Kondwa Road, Pune 411037, MH

+91-9372284034

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VRL Travels, Pune Reviews

Very bad experience With VRL
0 hrs 9 mins agoRead (via Mobile)
1) No punctual during pick up2) There is no stop(if we asked) for nature call for ladies and kids3) No amenities4) Mechanical problem in vehicleStrongly not recommend for traveling with ladies and kids

Terrible experience because of delay
7 days agoRead (via Mobile)
Bus Is late by almost 4 hours, I was suppose to do full day office but now I'll have to do a half day. My half day salary will get deducted. Who's gonna pay me that, all because of the delay... Highly dissapointed. I need my money back for this inconvenience and I don't care what ever the reason...Read More

Pune to bidar
26 days agoRead (via Mobile)
It is one the most worsted.Govt. Buses are faaaar better, i came to know after experiencing VRL.VRL: charges =high, Timing= there is no any timing, Response=Poor ever.When bus delays 2 to 3 hr you have to standing on road, because no body tell you when bus will come.

YOUR RATING ON

VRL Travels - Pune
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VRL travels Pune Need to improve customer service.
Jun 20, 2017 10:19 AMRead (via Android App)
I am the regular traveller of VRL travels Bus service from Pune to Manglore. I am sharing my over all experience with VRL bus service. VRL travels provides Multiaxel sitting bus service to Pune to manglore. Where for other cities like belgaum they provide sleepr buses too. Bus are of good qualit...Read More

VRL Travels Best Bus Service
May 28, 2017 07:01 PMRead (via Android App)
Hello Friends,I travel a lot between Pune and Ahmedabad and after train I found its the best way to travel overnight.Pros:The only travels with two drivers in it. And they are professional.Semisleeper seats are of good quality and bus is of company VOLVO ishift B11R.Sleeper b...Read More

#synopsisDesc#
The Best!
May 11, 2016 08:44 AMRead (via Android App)
One of the best tour operators as far as I know.Need to go to Bangalore and I always make sure I chose VRL.No price hikes, affordable.Clean buses.And also it is not stinky.Though I feel they need to clean the blankets daily which I think they dont.Also the arrivals and departures are on pres...Read More

Worst travel service
Feb 04, 2016 05:10 PMRead
We plan a trip from Delhi to Haridwar, Rishikesh and Mussorie from vrl travels operators in pune itself. The journey was to start late at night s that early morning could reach Haridwar. However, the tour operator did not give us driver number and at midnight, we are waiting for driver to come. ...Read More

No.1 travels.
Jan 07, 2016 05:19 PMRead
VRL travel is one the largest travels in India. I travelled  in VRL bus from Pune to Goa last April. Booked ticket online and got pick up point from swargate. The bus is luxurious semi sleeper with AC. They provided blanket and mobile charging point. Their curtains were neat and official. They a...Read More

Never on time
Jul 06, 2019 07:51 AMRead
I regular traveller of VRL bus from pune to nagpur.Initially bus service is on time, but from last 1 year it never runs on time. It promises to reach to destination in 13 hours, Accordingly rates of ticket is also high but never fulfills the promiseNeed to improve its service

Very very poor
Apr 29, 2019 12:22 AMRead (via Mobile)
No timing Seduld 8:30pm but Bus started 11pm very late, had planned to vote tomorrow but I don't think we can reach on time. Ac not working in Volvo Bus bed service not respecting staf in Bus vulgar staf.so bed service by vrl Travel so I am unhappy I suggest not to travel.

Very inconvenient and worst experience
Apr 24, 2019 06:46 AMRead (via Mobile)
Me and my husband was traveling from Bangalore to pune with the AC sleeper bus. The bus broke down somewhere in between the journey. No one bothered to tell the passengers what is going on the bus was delayed for two hours. We were transferred to some normal passenger bus of VRL in the middle of...Read More

2 hours late from departure time
Apr 17, 2019 09:53 AMRead (via Mobile)
One of the worst bus service ever with VRL from pune to Mumbai.the bus was 2 hours late from the departure time waste of time and money.the customer care of VRL is also same they will not even inform you and pass wrong information.strongly suggest no one to travel by this bus.

Never go in vrl bus
Nov 04, 2018 12:43 AMRead (via Mobile)
The worst experience in vrl bus from pune to nagpur 1)The bus was not in t time 2)The bus number given in msg was wrong 3)The bus driver, conductor n coordinator behavior was so rude while explaining the situation 4)They charged extra amount ..never go in vrl

Unreliable
Aug 19, 2018 11:59 AMRead (via Mobile)
I picked the weekend bus from pune to nagpur on 18th Aug 2018. I had to attend a family function which was to start early morning. Earlier VRL had the reputation of being on time. So I chose the one.Expected departure time from Chinchwad station was 8.30 pm and was supposed to reach the dest...Read More

Poor time management
May 26, 2018 08:07 AMRead (via Mobile)
Very poor service for time management, my family was travel from Nagpur to Pune bus arriving timing is 6AM and bus reached 8:15AM, we never recommend VRL now. Other travel service is good than VRL.all local travel also reached on time.bus cabin also locked when they feel uneasy they call drive h...Read More

Unprofessional behaviour
Aug 20, 2017 01:17 AMRead (via Mobile)
I am travelling right now from pune to Nagpur.I reached in evening where I have booked my pick up point . As we all know we have given one contact number on our tickets for in case if we need any further information. I have give this no. On ticket 9371012392, so I called him to check if bus ...Read More

Unprofessional service
Nov 14, 2016 09:32 PMRead
I have booked 10 pm bus for 14 nov by paying complete amount. VRL people cakked me at 2 pm about bus getting canclled and I have been shifted to another bus with last two seats at rear of the bus. VRL buses runs in tgeir discreation cancles bus based on availbility of passangers.Im fact they...Read More

Bas service bw Pune and Ahmedabad
Oct 01, 2016 10:57 PMRead
Dear VRL Travels,Thank you very much for playing with the passengers of the Bus No. is MH 04/G8814 Boarding At: 30-09-2016 18:45:00 regarding the commitment of dropping at Ahmedabad around 7:00 AM not at 2:30 PM.Due to such bad service we passengers have faced lot. If you are not able to...Read More

Smelly blankets
Mar 25, 2016 03:04 PMRead (via Mobile)
Travelled by VRL bus from Pune to Shimoga and Hyderabad to Pune in their volvo multi axle, seater bus. Found the blanket given to passengers smelly on both the journeys.Expect the leading logistics company in this region to provide better service.

Because Its Traveling Time
Jul 03, 2015 12:43 AMRead
I have traveled in this route many times. my experience of travelling in VRL is okay kinda. even once I missed my bus because it departed earlier than scheduled timing.plus points:provision for ladies seats.buses are clean and well maintained.provision of pick up vansnegative...Read More

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