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Thomas Cook Building, Dr. D.N. Road, Fort, Mumbai 400001, MH

+91-22-61603333, +91-22-66091001, +91-22-66091380

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Thomas Cook, Mumbai Reviews

Trip to Kerala on May 2019
19 days agoRead
I won't recommend Thomas cook, as we traveled all the way to Allepy from thekkady(3 hours drive) and the only house boat ride planned on the day was cancelled stating that the boat driver was ill. No money refund was given. The agents don't even bother to arrange for some other alternative, our ...Read More

Cook should be CROOK
Jul 17, 2019 09:03 PMRead
Completely unethical company. Sales people promise a good hotel service and eventually book travelers in a below the standard hotel, the feedback for which is already listed bad in Google reviews and as expected the state of hotel turned out same. Sales people promise of certain gifts while init...Read More

Worst service and cheater
Jul 10, 2019 02:16 PMRead
I have completed my tour last week. tour was worst and horrify with Thomas and always cheat you whatever the tour will say never stand . I called Thomas care support number and spoken with ketan he is trying to make me fool and not raising complaint number and said to manager is busy.I sugge...Read More


Thomas Cook India
Fusion Europe# Ex Delhi#12-23June'2019
Jun 27, 2019 01:22 AMRead (via Android App)
Fusion Europe Tour w.e.f. 12th to 23rd June 2019.Four members of my family including my wife Mrs. Sapna Sood son Tamay Sood & my cousin Sis. Neelam Sharma took up the Fusion Cook tour Ex-New Delhi w.e.f. 12th-23rd June 2019 for 10 Nights/11Days through Sh. Abhishek Sharma, Thomas Cook India, Cha...Read More

Jun 14, 2019 07:36 PMRead (via Mobile)
To who so ever it may concern,This is to bring to your notice,I booked a holiday for 8 people for Leh Ladhakh through RAJIV NIMBEDAAR @ GREATER KAILASH, I booked a deluxe package in which the property he promised me was Himalayan retreat in Leh and made me UNDERLINE this property irrespe...Read More

My first Europe Tour with Thoma Cook India,
May 21, 2019 05:47 PMRead
I would like to share my experience of international Travel with Thomas Cook India.Ivisited Europe from 28/4/2019 to 12/5/2019 in a tour package organized by Thomas Cook India. The package is called highlights of Europe(14 nights and 15 days). It was my first experience with Thomas Cook.I al...Read More

TC European Express - What a brilliant experience
May 20, 2019 01:22 PMRead
I recently visited the UK, France, Switzerland, and Italy as a part of the European Express Package(02 - 11 May) offered by Thomas Cook; it was my first booking with them.My detailed review is as follows-1) Pre-tour co-ordination and assistanceIf there is anything Thomas Cook really ...Read More

Stay away from THOMAS CROOK!!
May 14, 2019 12:13 AMRead
Long Story Short: They are unprofessional crooks. DO NOT USE THOMAS CROOK!LONG STORY:PART 1:PRE TOUR BOOKING: I really wish I had read other reviews of TC before hiring them. It was shocking to see how many people were duped by this so-called'travel' company. We booked our Spain trip...Read More

Happy customer
27 days agoRead (via Mobile)
G190009793Through Thomas Cook I took European EXTRAVAGENZA 29.05 to 12.06.19 and is happy with the tour.Through this letter I want to keep on record with appreciation and gratitude, the services of shri Vincent tour manager starting from receiving to see off. His briefing about the plac...Read More

Wonderful USA tour
Jul 18, 2019 05:01 AMRead (via Mobile)
Thank you Sheital for your wonderful guidance without which our tour wouldn't be a great one .You have managed everything so well it's like amazing .Given details about every place we went how to enjoy maximum in the time we had was well explained.Timing punctuality patience passport...Read More

Great bargain europe tour for 3-17 july
Jul 17, 2019 03:39 PMRead (via Mobile)
We would like to thank Mr. Sachin Dashputre for excellent tour manager as he is a perfect manager who took care of each and everyone of our group with personal assistance and care.except we could not go to eiffel tower. In mt. Titlis in spite of bad weather conditions Mr. Sachin made us wait for...Read More

Sensational europe
Jul 02, 2019 09:26 PMRead (via Android App)
We had europe trip for 13nights( 7_ 20 june) visiting nine countries .our tour manager MR NIKHIL BHANSALI was very caring , wellinformed, concerned , polite and good in managing people and time .He coordinated the tour very well . All the hotels and places we visited were awesome and had good in...Read More

Europe with London 8th to 24th of May
Jun 12, 2019 10:25 PMRead (via Mobile)
Excellent and well organized trip. Great hotels. Very friendly and excellent tour Manager, Mr Vinay Shetty who took care of each and everyone. Great food though every meal was Indian. A few suggestions :-Your Airline booking team should ensure that when a family travels, they should be alloc...Read More

USA For All,May 14 to june 4th
Jun 09, 2019 08:32 PMRead (via Mobile)
It was a wonderful tour of 21 N.covered maximum places.The Motels rooms were superb, large n some were close to main streets, malls.Breakfast was American breakfast, n dinner was always in Indian restaurants.there was variety, but dishes were almost same .The buses They had arranged were...Read More

Simply Chardham with Kedarnath helicopter
Jun 08, 2019 08:42 AMRead (via Mobile)
(1) You have changed 5 hotel out of 7 given in voucher before 3 days of journey start.(2) The revised voucher not provided to us till now to all the passengers.(3) The hotel mentioned in our voucher are not deleted/ left by your company and given to other passenger of your company whose ...Read More

Thomas cook is the best and Sheital Agarwaal
Jun 05, 2019 03:17 AMRead (via Mobile)
Hello everyone,I am Manisha Patil from Pune with my son on USA east tour.Sheital Agarwal is our tour manager she is a best example of a leader.Perfect in all aspects her willingness to help answer our questions with a smile . Her knowledge about places we visited was amazing . Kind i...Read More

Grand Bargain Australia Tour
May 25, 2019 10:06 PMRead (via Mobile)
I have traveled abroad frequently, but was always a DIY type. This time, due to sheer lack of time, decided to go in for a package tour. And reviews led me to Thomas Cook.The booking through their Powai branch was a breeze and Chaya made the experience seamless. The payment experience online...Read More

Wonderful Dubai trip!
May 22, 2019 03:21 AMRead (via Mobile)
Hello there!,This was second trip with TC, First was Malaysia & Singapore. I was amazed by the quality of service provided from beginning to end. We booked for Magical Dubai with Abu Dhabi on 03-05-19 just 3 weeks before departure still very nicely guided by Mr. Sharanu from 4th block, Jayna...Read More

Best memories with Sheetal Agarwal
May 21, 2019 09:51 PMRead (via Mobile)
Thomas cook tour Is unique compared to the other tours which I have traveled with. Sheeral agarwal was friendly and helpfulat all times .The trip was very interesting as I got to see most of the importantattractions in all the cities I had traveled.I got nice authentic Indian food. Overall I had...Read More

Super tour to USA
May 21, 2019 09:48 PMRead (via Mobile)
Hi,We are family of 8 in this lovely extravaganza tour to US, tour manager Sheetal agarwal.We had the best experience with her.With Thomas Cook first time and we are having a amazing time with her enjoying fully.She has made us her family Anna akka are her words whennshe addresse...Read More

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