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TNT Courier Reviews

Disgraceful
6 days ago Read
Driver left a card which suggested I ring TNT and arrange re-delivery by signing the card and leaving it out front authorising them to leave the item. I did that. It took TNT days to track down the item because he scribbled the wrong consignment number and they then refused to deliver it to me(e...Read More

Shocked
Jul 27, 2020 10:53 PM Read (via Mobile)
SHOCKING. LIARS. STOLE MY PASSPORT. THIS IS A SCAM. I WILL BE TAKING THIS VIRAL. YOU LIARS. You refuse to deliver my passport. I have been waiting months. -0 stars if possible. I've driven all the way from my house to fetch this passport and you say this doesn't exist. I am in house all day and ...Read More

TNT are not a service company
Jun 08, 2020 10:19 PM Read
TNT are not a service company, they do not deliver goods and at this difficult time their staff endanger customers health with their actions. My delivery was brought by a driver with no mask, no gloves and who physically tried to block me from going to my local shop, when I had to get change, as...Read More

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Pathetic TNT Service
Apr 16, 2019 11:00 AM Read
We had one of our supplier from Poland, sent us important samples through TNT. We had faced very bad experience with TNT earlier and had already explained in our email to TNT when the AWB was issued. There was no surprise when they once again experienced their pathetic service. We have been t...Read More

Excessive charges
Aug 22, 2018 11:17 PM Read
I ordered a parcel from China and at the time of ordering I was aware that I would have to pay VAT and a small amount of duty, after the parcel had been delivered TNT sent me a letter informing me that they had paid the VAT and duty totalling £30 on my behalf and as a result had applied a fee of...Read More

Pathetic service
Jan 27, 2020 07:42 PM Read
I was supposed to get my shipment on 26th but dint received even by 27th and that hit my visa interview process. Response from bangalore TNT team was very very very bad. ...Read More

Nightmare Company!!
Dec 03, 2019 04:26 PM Read
There are really no words to describe how bad this company is! We have called them every day since Tuesday last week. Finally seemed to get somewhere yesterday. After speaking with TNT on Facebook and making multiple phone calls, we arranged to collect from the Edinburgh depot this morning on...Read More

Lost the hole truck and didn’t know.
Sep 27, 2019 03:06 PM Read (via Mobile)
I was supposed to receive a parcel with TNT IT was 10 hours late to getting to the depo and nobody noticed. Omg. And even when I told them they said it’s the weekend we will try to find it on Monday. The truck is still lost to this moment. Staff there don’t care. Except for tyere weekends ...Read More

Dreadful
Jul 19, 2019 07:01 PM Read
Possibly one of the worst experiences in recent memory with a delivery service. spoke to an extremely unhelpful and rude(cannot emphasise this enough) customer service advisor who were completely unapologetic about their own incompetence and trying to shift the blame across to myself, and rather...Read More

Avoid at all costs!
May 23, 2019 07:53 PM Read
Only gave 1 star as its not possible to leave zero. Consistently loosing goods, poor customer service, useless with customs clearance issues. TNT have cost me thousands of pounds over the years due to sustained ineptitude. Now they have lost yet another inbound shipment contains goods t...Read More

4 days for 100km delivery
Apr 05, 2019 12:03 PM Read (via Mobile)
Same day or overnight delivery service that takes 4 days to transport 100km major city to major city. Item arrived at deport (transported by TNT) in this city to late to transport on delivery vehicle and is now locked inside depot until Monday. I tracked item online which still states will...Read More

TNT didn't deliver my parcel and then lied to me
Feb 13, 2019 07:16 PM Read (via Mobile)
I am extremely unhappy with TNT service and how they've handled my delivery and complain. I placed an order with s company (materials I've order that I need for work), on a Saturday, the company I've ordered from shipped it on Monday and it should have arrived on Tuesday. Nothing came and and wa...Read More

USE UPS/DHL. USE ANYONE BUT TNT
Oct 23, 2018 03:31 PM Read
THE WORST COURIERS ON EARTH UNLESS YOU ARE USING A SNAIL TO DELIVER THE GOODS AND A MONKEY AS THE CUSTOMER SERVICE ASSISTANTS! I USED TO SEND PACKAGES DAILY FOR MY COMPANY WITH TNT AND HAD PROBLEMS VERY RARELY, HOWEVER IN THE PAST 4-5 MONTHS THEY HAVE BEEN TRYING TO MERGE THEIR SYSTEMS WITH F...Read More

Very Very Poor Service
Aug 15, 2018 12:16 AM Read (via Mobile)
Don’t send any items through this courier company, very very poor service, staff don’t know the jobs(Faisal) he made my money loss. Suffered a lot with un professional company and staff, Even company is charging more money in invoice no clarification. ...Read More

Worst service ever.
Jun 18, 2018 10:58 AM Read
No account security from TNT services. Anybody can use your account number. How we can trust such courier services if there is no account security. The customer service is rude and not up the mark. No follow ups from TNT for shipping status, documents, and invoices. Even if we raise the...Read More

TNT courier the worst
Oct 04, 2015 03:08 PM Read (via Mobile)
Never ever use TNT they have the worst service and loose parcels and don't say sorry. Use TNT at your own peril. The customer service is rude and speak like they know everything but actually know nothing. My suggestion is to use another courier service ...Read More

The Worst courier service
Jul 17, 2013 08:40 PM Read
I booked a consignment (Value Rs. 3000) with DTDC on 11th July for delivery at Frankfurt, Germany on 15th July (Date of Occasion). DTDC agent promised me that they will connect this consignment with DHL and this will definitely reach by 15th July. For this, they charged me extra for "express del...Read More

THINK TWICE BEFORE CHOOSING A SERVICE PROVIDER
Jun 28, 2013 01:24 PM Read
Our partner manufacturer in China send us some samples of shampoo along with documents for submitting before the Government of India for applying for cosmetics import license on 3rd June 2013. The courier reached the TNT courier office on 5th. Held by customs on 7th for clarification from us....Read More

TNT World Class - Just a little below Third Class
Jun 14, 2013 11:05 AM Read
The consignment no. GD967000792WW was given to us by our tower security on 12th of June, 2013 at 12:00 a.m. when I returned with my mother from an eye hospital, where we got her ready for her upcoming surgery. I had ordered a 5-face Rudraksha from Nepa Rudraksha based in Kathmandu to help my mot...Read More

TNT courier:Not worldclass at all
Jul 14, 2012 09:21 PM Read
AWB no: 609114580 eduliX ACCOUNT not delivered on time it was picked on 29th of may. they should have delivered on 31st but due to some reasons it couldn't happen.To my surprise next day delivery was not even attempted and I had to run through lot of calls and emails to Sweden to know the status...Read More

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