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MouthShut Score

38%
2.52 

Cooling and Sound:

Service & Support:

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Superfan Super X1 Reviews

Extremely Poor After Sale Support
Oct 25, 2020 09:21 PM Read
I have purchased one Superfan in Sept 2020. Within one month the fan stopped working. As usual, I called their customer support to claim a warranty. One lady/ woman responded to the call by saying'Hello'. Ha ha. No IVR! Whatever, the person told me to drop the invoice and warranty card on a w...Read More

POOR CUSTOMER SERVICE
Sep 28, 2020 07:52 PM Read
I BOUGHT 3 SUPARFAN X1 2DAYS BEFORE DIRECTLY THROUGH SUPERFAN WEBSITE. ONE OF THE FANS FOUND DEFECTIVE CUSTOMER CARE IS NOT READY TO REPLACE THE ITEM. ALSO THEY DON'T HAVE SERVICE CENTRES IF THERE IS ANY PROBLEM WITH THESE FANS WE CAN'T GET IT SERVICED. IT IS PURE LUCK. SOME FANS WOR...Read More

Bad After Sales Service
Sep 10, 2020 10:37 AM Read
There after sales service is bad. Won't get timely service after sales. Registering complaint is not a big deal but giving service in time is very important as staying without fan is impossible. These fans are not repairable by local electrician so need to totally depend on company service en...Read More

YOUR RATING ON

Superfan Super X1
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The slowest fan
Sep 03, 2020 01:51 PM Read (via Mobile)
Iam suhail E A. Iam going to review superfan super X1. I have bought this fan on July 25 th from E-shop in kodungallur. I like its colour and different dimension of its shape. Its the main reason of purchasing it. Its purchased for my new house. The seller in the shop is also said good opinion a...Read More

Worse fan.
Sep 09, 2019 08:56 PM Read
It only came with 6 months warranty which was of no use as it started creating problem after 6 months. I took this fan 10 months ago. I took this fan from a side shop. This fan has a six-month warranty. The following problems started coming after the six-months warranty had expired, First 6 mont...Read More

No value for money, useless product
Apr 24, 2019 05:55 PM Read (via Android App)
I bought Superfan Super X1 last year owing to its unique design but little did I knew that I was wasting my money by buying it. The fan is a total crap to say the least and so is its customer service. After only one month, it stopped working. I called the customer care, and the person came after...Read More

Unethical company, Doubtful product.
Nov 07, 2015 07:17 PM Read
Superfan / Versa Drives is a complete fly by night operator. Deal with them at your own risk. Their business practices are unethical. Based on the review(s) above, I ordered 1 Superfan for trial, thinking that if successful, I would change all the fans in my house & in the company...Read More

Using it for a year now
Sep 23, 2020 11:00 AM Read
I am using it for a year now. I haven't received any complaint. Good air flow and very fast in speed 5. It runs fast even in low voltages. Good fan. ...Read More

Good quality but you can use only with remote
Sep 23, 2020 10:54 AM Read
Good fan but you can operate only with remote. I have no issues in using it. One thing I like is the colourful blades. One thing I hate is the availability of remoter battery. ...Read More

Good fan
Jun 01, 2020 07:41 AM Read (via Mobile)
I don't know why so many bad reviews. I have a fan installed in 2013. It had a problem but customer care sent me another fan IMMEDIATELY. I've not had any problems since. I came across the reviews when I was trying to buy another Superfan, because I am happy with the product - I bought online la...Read More

Super fan customer service
May 26, 2020 10:33 AM Read
I had issue with 2 times. Waste customer service. I was waiting for one month to get complaints rectified. ...Read More

SuperFan X1
Sep 19, 2019 09:30 PM Read (via Mobile)
Using X1 model for 3years now. Hope this product comes with 5years warranty. No complaints so far. Was just checking how is the customer support @949805xxxx this number. Really they had responded within 24hrs. Had recommended for so many hospitals, schools and colleges, they are actually saving ...Read More

Superfan from Versa drives- An efficient product
May 31, 2019 12:42 PM Read
I purchased 3 super fans in 2016. Initially all the 3 fans had some software issues. Versa drives Coimbatore was informed of this defect. They sent a technician to my residence. He reinstalled a patched software in all the three fans and the fans started working correctly since then. The power c...Read More

V1
Oct 12, 2017 02:44 PM Read
I brought V1 in August 2017. From 3rd October it is not working. I made a complaint with the company. They do not have any service center other then the company in Coimbatore. Very bad product. I made a complaint on 4th October till date THE GREAT SUPER FAN SERVICE TEAM working on the fan?! PLEA...Read More

Service should improve, lacks responsiveness
Sep 24, 2017 09:31 PM Read
All the ceiling fans(5 A1/V1/X1 - almost all the models) in my apartment are from super fan, these fans are not durable, one of the fans had a motor failure in one year, they replaced it quickly by then. Now I have a similar situation with other fan, that's not working anymore. I have been tryin...Read More

Very low performance fan
Jun 21, 2017 05:15 PM Read (via Android App)
Hi friends, Superfan super x1 is very third class company, and their fans are also very bad in performance. Last year I purchased this fan through online, but still I am facing a lot of problems these fans has only good looking and nothing else. Cooling is not sufficient, sound is same as ...Read More

Superfan is a fraud company run by unprofessionals
Jun 05, 2017 03:20 PM Read
It has been an extremely disappointing experience for mr with Superfan for my maiden purchase of this brand. On 16th May, I ordered two fans vide Order ID: 11513 at Superfan online store(Superstore) and paid the total amount in full. While I kept following up for delivery, they kept delayi...Read More

Superfan V1, not the greatest of choices.
Aug 29, 2016 06:11 AM Read
I bought a Superfan V1 model online in July 2016 from their website with a lot of expectations after reading the positive reviews regarding its power efficiency. But my experience is not the greatest with this fan. Though I cannot comment on the power efficiency, as I dont have any device to tes...Read More

Excellent purchase at a reasonable price
Aug 21, 2015 01:50 AM Read
*Since the ceiling fan of my room was really old, in-fact more than 10 years now and after fixing it and repairing it for years and years I finally felt like spending some money on a good branded ceiling fan. Since I had renovated my entire room in a modern format I was looking for a trendy c...Read More

Looks so cool but works ok!
Oct 25, 2019 07:14 AM Read (via Android App)
There types of fans looks so cool. This fan is also cool looking! But this has very slim pankhdia. Its do not give too much air! But because its look it's look gorgeous in white colour house. this and specific for big houses Bungalows according to its look Thankyou! ...Read More

YOUR RATING ON

Superfan Super X1
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