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MouthShut Score

11%
1.42 

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Customer Service:

1800-345-1000

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Standard Chartered Bank Reviews

Standard Chartered bank for a salary account
Oct 13, 2017 01:55 PM Read
I had the worst experience having my Salary Account with Standard Charted Bank. While opening the account many false promises were given of which - Doorstep service takes the cake! -While using Paytm 50% of transactions I got the message that “Your bank may take 6 to 8 hours to process the re...Read More

Customer Service Feedback
Jul 18, 2017 12:09 PM Read (via Mobile)
SCB's customer service sucks as I had opened my account and it took 2 months for the bank to process the firm and after that also for any request it takes weeks to get it sectioned, had gone to SCB for better service but it's really a pathetic scenario

Standard Chartered Credit card worst process ever
May 26, 2017 08:01 PM Read
I got a message from your bank regarding my credit card application on 8th of May and they told me they require another 15 working days. I lodged a complain and now they are messaging me that the complain has been resolved but my credit card application is still not showing. Is this some kind of...Read More

YOUR RATING ON

Standard Chartered Bank
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I wont recommend. Very bad customer service.
Apr 28, 2017 08:14 PM Read
I had opened a bank account with SC and closed it within 2 weeks because of pathetic customer service. Their support persons are so arrogant and doesn't know how to behave with customers. They think they are doing some free service and we owe them something. Not giving any importance to customer...Read More

Worst service by this international bank
Apr 20, 2017 12:27 PM Read
I am a credit card customer for more than 4 years of this bank. Rs 15, 000/- balance transfer cheque deposited by me in their own atm in Ashok Bhoopal chambers, sp road, secunderabad, against my credit card gets credited after 15 days, that too only after repeated follow ups. Their custome...Read More

Banking experience has reached a new level after the implementation of Jan Dhan Yojana, that allows anyone to open a bank account. With so many banks, offering a savings accounts with different products depending on the services provided, it can get really confusing to choose a suitable bank.
Worst service from SCB on personal loan
Jan 18, 2017 07:55 PM Read (via Mobile)
I had taken personal loan from SCB but it's service is worst. Bank employs don't have proper knowledge and they can't handle issues. They made me come to bank for more than 5 times to set up the ECS on loan. After year now again some issue with ECS deduction and I had raised complaint, almost fr...Read More

Not so good
Dec 22, 2016 11:35 PM Read (via Mobile)
I was approached by means of popular chartered to take a credit card and that they promised me that they provide a price tag unfastened on the purchase of 1 film ticket through bookmyshow. They lured me into it and after I were given the cardboard and booked my tickets I in no way got any loose ...Read More

Is it Fake or genuine?
Nov 27, 2016 02:03 PM Read
I'm an ordinary govt employer and a family depender, asked loan since 4-5 months already submitted my documents every necessary requirements DOCUMENTS VIDEOS ETC ETC.but still asking money to pay otherwise my loan will be cancel and many more even scold to pay. IS THIS THE WAY TO GIVE LOAN TO...Read More

Pathetic Service
Nov 08, 2016 03:09 PM Read
I had applied for urgent Personal Loan. They took all the documents and later almost till three weeks there was no status update. I called customer care almost 20 times and everytime they told you will be getting a callback within 24hours from the loan department.But nobody even bothered to call...Read More

Very good bank.
Nov 01, 2016 10:50 PM Read (via Android App)
I am using for past 3 years my sal account is SCB.i took personal loan and closed.straight forward they gave pre closure letter and closing process without any delay. Across all atm is free and so many offers for movies/restaurants. Relationship manager call and get our feedback Regular...Read More

Most Outdated bank
Sep 25, 2016 03:45 PM Read (via Android App)
I cant generate my mmid and customer care is stupid south indians they have hired on basis of lowest salary, for example I transfer money online when in business trip but my transaction failed for one payee I called customer care they say you cant have money online tranfer when in roaming its no...Read More

6 months and only disappointment|| worst bank||
Jul 24, 2016 06:53 PM Read
Hi all, I am using Standard Chartered credit card since December and the problems started with the very first day I received. They had given me limit from which even I can't buy a good mobile. I don't know what was the reason as I get enough salary to pay their monthly dues. Secondly, They...Read More

Online banking Network
Jul 20, 2016 09:23 AM Read
This is a good bank this bank is online bank for every man I like this bank Standard Chartered Mobile Banking ke servious mahaya karta ha Example 1-Transfer funds and pay bills 2-Check your account balance and transaction history 3-Find the nearest ATM or bank branch 4-No new passwords to rem...Read More

GREAT AND FRIENDLY SUPPORT WITH SERVICES
Jul 01, 2016 11:09 PM Read
I am using this bank since one year and they provide great support and the bank staff are always friendly and services are also great I have internet banking account anytime I can see the statement and order statement, checks. All services are good and they don`t charge taxes like other banks...Read More

Worst customer care service
Apr 30, 2016 08:58 PM Read
Customer care service is very bad weather it is via calling to customer care number or via writing mails to them. Customer care executives disconnect the calls in between or by putting you on hold. If we try to contact them via writing email, they reply after SLA time saying that it will take mo...Read More

Very Poor Customer Service
Apr 08, 2016 01:20 PM Read
Very Poor Customer Service is one single word I can say about standard charted. I applied for a Personal Loan and finally with drew my application after two months due to the sheer negligence in handling customer. I applied for a personal loan and in the first attempt they have printed my name i...Read More

Scb
Sep 28, 2015 11:19 AM Read
Firstly, I was sent two different submission deadlines. When trying to submit the requested documents, I have been turned away twice by two different branches. once I started speaking English.? First was in Sheung Wan branch, the staff had a look at my documents(eyeing my salary sheet) and sa...Read More

Standard Chartered Cheating business
Sep 27, 2015 10:26 PM Read
Don't ever apply for personal loan in Standard Chartered bank. This is my experience mentioned below. 1) Customer will not know the conditions in agreement document, since that don't share the document with customer before signing the agreement. Since they don't have policy to share the...Read More

Worst ever bank- Standard Chartered Bank
Sep 26, 2015 08:53 PM Read
I paid full and final settlement amount of my Housing loan in April 2015 and till date I have not received my original documents due to various reasons given by bank including mis-communications. Phone Banking executives are worst that machine and this bank claims that most of their business ...Read More

Strange Sales Team but Pretty Active Social media
Sep 15, 2015 12:45 PM Read
True Feedback: Sales team worked in pretty Non-Professional Manner After signing agreement they stopped even taking my calls Their Customer Contact Centers are also not that helpful Nodal Office Mail boxes are nothing but Dump Mail boxes. No use of sending mail there. Only when I ...Read More

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