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Spencers Hyper, Kolkata Reviews

Online purchase of essential commodities
Apr 17, 2020 09:26 PMRead (via Mobile)
I placed a pre-paid online order on 30th.March 2020 during the 'lockdown' through mobile App.The 'my order' tag of the App showed 9th. April, 2020 as the delivery date and on 10th. the App showed the order status as 'Despatched'.But till date I haven't received my ordered goods despite m...Read More

Much publicity about Online Order and Home Deliver
Mar 25, 2020 03:16 PMRead
Much of the publicity that Spencers is making for home delivery of online orders of groceries and household goods, one is struggling even to access their site for placing the order. Disgusting for a Spencers Loyal Customer...Read More

Extremely weak retail practices
Dec 23, 2019 11:46 AMRead (via Mobile)
I wanted to shop for Christmas Eve dinner and wanted to check the liquor and deli range and offers online. After half an hour of searching the web I am still clueless. Extremely weak retailing practices.You guys will score negative on 10 if compared to any international retailer abroad. You ...Read More


Spencers Hyper - Kolkata
Felt Humiliated At Spencer's
Nov 27, 2016 08:45 PMRead
Team Spencers, I was humiliated twice at your Hyper store in August and October this year. I had some Spencers Gift Card worth Rs.1200. I went to your store and picked the household items that I needed from the shelves. I took all those items at the payment counter and showed my gift card. Your ...Read More

One or more things becomes out of stock alwayssss.
Apr 17, 2019 05:59 PMRead
I made many shopping in Spencers. But when I tried Spencers Online once for the last 2 times it gave horrible result. Each time one or more things becomes out of stock. But while buying in the ecommerce website it never gives the update. Very much unsatisfied....Read More

Awful experience with Spencer's online
Jun 12, 2018 06:54 PMRead
I have ordered twice from Spencer's online purchase within the last few days. Both times the experience has been awful and totally unreliable. The first time I ordered fresh fish. What I received was ROTTEN and had to be thrown away. The second time, which was today, I ordered frozen meats. Not ...Read More

Be careful about shopping in Spencers online
Aug 17, 2017 10:15 PMRead
Be very careful about your order in Spencers online - sharing my experience. 2 or 3 items of the order had not been delivered citing reason of unavailability. First of all, why the order has been placed if those items are not available? Even, if it is not delivered, the amount has not been refun...Read More

Beware before ordering from Spencer online !!!
Jun 30, 2017 12:47 PMRead
I ordered a delivery in Kolkata through Spencer, Order Id: 1100021733, Firstly the delivered was scheduled for 29/06/2017 it didn't arrive only & there was no intimation from Spencer that at all it will be delivered at all(no phone call, email & not even a sms)  ! On 30/06/2017 morning  the deli...Read More

Love the Gourmet section
Jun 07, 2015 02:38 PMRead (via Mobile)
If you are in search for exotic spices and international chocolates do visit Spencers Hyper. They have huge collection of pastas, olive oil and I simply love the Gourmet section. You get everything from Japanese Sushi to Mexican Tacco wraps. But make sure what you are buying.I once got super...Read More

May 15, 2015 11:38 PMRead
Spencers is a super hypermarket.IT has almost evrythong for a household. Ranging from clothes. accessories, groceries, electronics, vegetables, breads etc.We regularly go to south city mall just to go to spencers. We visit spencer every month for our groceries. They offer huge discounts and ...Read More

Food poisioning
Aug 13, 2014 12:04 PMRead
My 3 year old daughter suffered food poisoning after eating lolly pop from spencer in quest mall kolkata.Cheap business oriented people don't bother about the customer's health.Shocked and horrifiedHate the mall and its people who work there as they are so careless.I even bought stea...Read More

Good experience
Sep 05, 2012 03:51 PMRead
I am quite happy with the shopping experience at spencer's. there is a wide array of products and brands. however the layout needs to be altered so that individual items can be clubbed together. one good point is the way desi and bidesi items are separately displayed; but further segregated....Read More

Most disappointing shopping experience
May 31, 2012 10:37 PMRead
The store is overcrowded probably every one goes there as many customers visit south city mall but the reality bites.We found that the stags are most hopeless as they do not care about the customers. I visited the store twice and before shopping I asked the staffs will they do home delivery ...Read More

Wrong Prices, Non-existent Customer Service
Aug 05, 2008 05:31 PMRead
How bad can a Supermarket get. Well if you visit Spencers Hyper at South City Mall especially in the first week of any month you will know. The store is enormous - claimed to be 75, 000 sq. ft. - Wal*Mart or Metro would have been delighted to have the space. But unfortunately RPG can't manage it...Read More

I don't really like the stuffs in the place.
Apr 11, 2019 08:06 PMRead (via Android App)
The store has to be more clean and convenient to the customers. There also should be a large variety of products but there are not the products which are of your daily use the store consists of irrelevant stuffs. People go to the stores so that they can find the stuffs of their daily needs easil...Read More

Feb 17, 2016 12:08 PMRead
In modern time, we can see another shopping mall " spencers" is already doing business positively. You van see in spencers, everything all products you can search that you want.This spencers shop is under rp goenka group. In calcutta, the biggest spencer"s shopping mall is situated b.t raod,...Read More

May 28, 2015 08:44 PMRead (via Mobile)
I am quite happy with the shopping experience at spencer’s. there is a wide array of products and brands. however the layout needs to be altered.So that individual items can be clubbed together. one good point is the way desi and bidesi items are seperately displayed; but further seggragated...Read More


Spencers Hyper - Kolkata

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