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Sony Service center, Pune Reviews

Repair of Sony Blue Ray system
Aug 31, 2019 02:48 PM Read (via Mobile)
Terrible experience! After calling the call centre to register the complaint I got the service request number and SMS to confirm that complaint is registered. But for two weeks no response. Today I called again to remind and after some search in their system they confirmed that the person will v...Read More

Most worst services
Mar 19, 2019 11:26 PM Read
I have raised complaint last week for TV repair. They said need to replace Adapted. After lot of struggle they sent invoice. Paid half of the amount but no acknowledgement. After that daily IAM calling service centre. No one picks the call. Calling customer care daily. Every day they are saying ...Read More

Home theatre repair experience
Dec 20, 2017 01:37 PM Read
I have a sony home theatre which I bought for 13K in 2013, and had some water damage in 2017. I went to the service center in koramangala, and they gave me a repair estimate of 17K! Why would someone repair a 13K product for 17K? I rejected it, and then the engineer from the center called me, an...Read More


Sony Service center - Pune
Sony Xperia XA Ultra - Mic and Software issues
Aug 13, 2017 08:28 PM Read
Guys, Buying a Sony Xperia XA ultra Mobile Device is a horrible experience for me. I would give some addition to the original mail written to consumer care( Consumer Complaint No 278522) I have Purchased a Sony Xperia Handset in March 2017. From the day of purchase it had lots of issues, lite...Read More

Sony Chennai - "Good Brand but Day Light looting"
Apr 25, 2015 02:43 PM Read
We visited The Sony Showroom at Velachery, chennai in 2011 to inquire about new Digital Cameras on sale and also about the new LCD TVs. We trust Sony becoz we already been having Sony TV for over 7 yrs now and still working great.  So we decided to go there. The Customer service was very p...Read More

Worst service
Sep 29, 2017 11:40 AM Read
I have a sony vaio SVE14A15FNW E series laptop. 8GB RAM, 640GB Hard disc. I bought laptop in 8th August 2012. After one year CD driver is not working( I already Extended Additional two year warranty). Regarding this I visited Patna sony center boring road and I submit my laptop. when laptop is r...Read More

Sony Service Center
Aug 16, 2017 09:05 PM Read
I have purchased Sony Xperia in Jan 2017, it works quite good but from last few days I am facing some issues in it, and for this concern last week I itself went to their service center. They have a big store range and having lot of products for repairing.The atmosphere of the service center i...Read More

Aug 16, 2017 06:21 PM Read
Buying a Sony Xperia XA ultra mobile is a worst experience for me.i have purchased a sony Xperia device in March works average at the first initials days after then I started to facing lots of issue, then I came to know that I received a defected product from the dealer.the problems I fa...Read More

Sony Xperia XA Ultra-Mic and Software issues
Aug 16, 2017 01:05 PM Read
I purchased Sony Xperia XA Ultra which includes primary and secondary camera of 21.5 MP and 16 MP respectively with scratch-resisistant glass, Android OS, 16 GB internal memory, 3 GB RAM, connectives as Wi-Fi and Bluetooth.Some of the things which I really disliked are as under. 1.Sony Xperia...Read More

Worst service center.
Jan 25, 2017 10:45 AM Read
I went their service center with my friend to repair his laptop.They took more time as I expected and their way of handling all situation like unprofessional way and less skilled employee.They also took little more charge.This is good only in case of brand and not in anything else.My friend's la...Read More

Sony Service Station - Good product but bad servic
Feb 20, 2016 11:05 PM Read
I have a Sony Vaio Laptop, it was working well until one its it suddenly refused to start up.I called the customer care and they said to visit the nearest service station. I took my laptop to the nearest Sony service station, they kept my laptop for week for checkup  and after a week informed...Read More

Worst Sony TV installation service...
Sep 13, 2017 09:31 PM Read
We had bought Sony LED TV and booked an apponitment with Trident Communications, MalleshwarammBangalore .The service from Trident is worst to say the least.In spite of aggreeing for their time and date, no one turned up at the scheduled time.We have to call them 90 mins later only to listen argu...Read More

Excellent working service center
Aug 17, 2017 08:05 AM Read (via Mobile)
There is very good experience in there where the persons are good and they helped me very much for my problems. They have a good service and they helped me in a very good manner actually I was using z3 and my speaker was not working properly but they exchaged the speaker in 3 hours and they are ...Read More

Extremely poor service
Sep 06, 2016 09:44 PM Read
I had a very bad expereiecne with the Sony service. Il allow my email correspondence with them to explain my frustration. Unfortunately this email correspondence with them will only share light on my frustration only as its is very one sided. Apparently even the Sony management doesn't care abou...Read More

Inefficient service center - Abhivrudhi Tech, Blr
Jul 26, 2016 10:35 AM Read
Very poor Service center, not sure why Sony has retained them yet. In my case, the problem was not diagnosed at all. Based on the problem we told verbally, the technician acted as if he is "superman" and said understood the problem. Replaced the part, took money, fled away. There was...Read More

A Stonewall that is SONY
Nov 13, 2014 10:36 PM Read
My title of this story(what else to say when I am sharing my abominable experience) was to be "Banging my Head against a Stonewall that is SONY".  Since there were some character limitations, I changed it a bit.  Nevertheless, this is about the pathetic service that SONY is extending through its...Read More

Mata Camera Service @ S.P. Road, Bangalore
Aug 07, 2014 04:44 PM Read
I would like to share my bitter experience with this service provider.  On 22/7/14 I visited this SERVICE  CENTRE with my Sony camera to get the battery compartment flap fixed which had broken due to the extra pressured applied while trying to open it . An upfront amount of Rs. 300/- was coll...Read More

Pathetic Sony Home Theater DAV DZ340
May 21, 2014 04:11 PM Read
This is regarding the job done number- J40799645 for my home theater DAV DZ340K which I got repaired from authorised dealer from Chinchwad Pune.I got it repaired on Jan18 2014, but it was still giving me problem of Push power protect. So I called customer care and they guided me with the trouble...Read More

Sony Service Center, Big Useless people
Dec 16, 2013 08:44 PM Read
I visited Sony Service Center 10 days back, as my newly bought camera's memory card was not getting detected. The Service center guys told me it got virus and when I requested them to put another memory card and check they said it was getting detected. They told me to visit GK vale who will r...Read More

Sony Service Center-BLR- Hopeless
Feb 12, 2013 06:56 PM Read
Soon after buying the Sony Xperia Tipo Single sim product, I have been facing difficulty with the charger. Hence got it verified at Reliance Digital: who have promptly tested and informed that the charger is indeed faulty and can approach any of the Sony Service Center to have it exchanged as th...Read More


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