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MouthShut Score

22%
1.70 

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Shein.in Reviews

Refund
0 hrs 40 mins agoRead (via Mobile)
I ordered 5 products on Jun 18 after ban there is no msg about the product and after the refund it showed the money refund may take 2to 10 business days after that there's no msg or a mail and it's been more than 30 days.pls help me in any ways to get my money back...Read More

Didn't recieve the order or refund aftr the ban
23 days agoRead (via Mobile)
I had placed the order on 23 Jun , aftr the ban, , didn't recieve any mail or msg or the delivery of the products..it wasn't certainly a less amount..The last I tracked it showed that the products have reached India....Read More

Only problem is delvivery charges
24 days agoRead
The products are good but the only main problem is the delivery charges are very high . this is the main reason I switch to myntra the have reasonable prices and delivery charges...Read More

YOUR RATING ON

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Fake Marketing Gimmick
Jan 12, 2019 08:53 PMRead
Hi,I had ordered 18 items off Shein website on the 6th of Jan 2019 as my sister who was down on holidays took a fancy to some of their stuff and wanted it. Nonetheless, we ordered double the amount that entitles one to free express delivery just to ensure delivery within the 3-5 days range a...Read More

Horrible Site
26 days agoRead (via Mobile)
My order has been stuck at international warehouse. Customer care doesn't even help. They are not even sure if the order will be shipped. Hundreds of people have not even got their refunds. I strongly suggest you to not shop from here....Read More

Complaint about late delivery
Jun 23, 2020 09:32 AMRead (via Mobile)
I haven't received my parcel since 14 days.. I failed to gift my friend as it delivered late.????????...Read More

Horrrible service
Jun 19, 2020 12:43 PMRead
It is a pathetic site. I ordered for heels and when recieved it the quality was pathetic. When I opted for a return service, the app completely denied the request saying we do not give pick up service to this address but somehow you can still order the products from this app which will deliver t...Read More

Superb fabric quality and collections.
Mar 07, 2020 02:10 AMRead (via iOS App)
I bought three body suits from shein.As the best collection of bodysuits were available only on shein in India.2 bodysuits fabric and comfort was fabulous ,the price was worth the products ,But sizes are a little confusing as you have to choose the right size according to the ite...Read More

Worst product quality...
Feb 09, 2020 06:11 PMRead (via Mobile)
Hi, i ordered a jeans from shein.in.Here is my experience,Before two months i purchased a jeans from this site. before purchasing it, i checked all photos of this jeans. i liked that photo so i ordered it. and was exited to use it. after 8 days i received my parcel. i open it to see it. ...Read More

This is a good shopping website
Feb 05, 2020 11:23 AMRead (via Android App)
Hello,I often shop from shein because it has amazing products weather it is clothes, shoes, accessories, jewelry or home products. It has amazing collections of clothes of all types with absolutely perfect qualities. All the products bought are worth their price.I would like to share my ...Read More

Worst logistic and customer service
Jan 04, 2020 11:53 PMRead (via Mobile)
Firstly, i would like to tell that i am the S2 member of shein that is elite customer as i purchase stuff every other week but being an S2 member if experienced this i don't know what is happening with the new customers or others. So i hv ordered three items from flash sale somedays back n now i...Read More

Fake Commitment with order delivery
Dec 12, 2019 07:07 PMRead (via Mobile)
I have ordered a top 3 weeks before with advance payment till yet I didn't get it, the delivery boy first told that he delivered it, then after he said the parcel is with him and now he is not attending my call, I totally got fedup with Shein because of very worst customer serviceOrder no. H...Read More

Shein
Dec 03, 2019 02:53 PMRead
I placed my order on 17th Nov and as per their policy the shipment should be delivered with 14 working days. I checked on the app and the order status shows that the product is stuck at Delhi Shipment Hub. I called the shipment agency and they told me that they have returned my package back to s...Read More

Refund fraud
Nov 26, 2019 01:45 PMRead (via Mobile)
I have returned my product successfully...the next day i received...but shein is claiming that i have returned the wrong product....i do not understand without any proof they are not ready to refund...problem is wirh your logistics and your customer service...this is not what i expect...i want m...Read More

Horrible Experience
Nov 22, 2019 11:51 AMRead
The customer service is Horrible, there is noway to get in touch with them, on live chat, the bot keeps replying when the question is completely different its so useless, if you call them it never let's you speak to an executive- will keep you on hold for 20 mins and then gets disconnected.T...Read More

Pathetic pathetic pathetic
Nov 03, 2019 08:22 PMRead (via Mobile)
Order delayed over and over, no response from customer support. They kept lying and giving me hopes I will receive the order. The wait time for calls is over 15 minutes and then the line disconnects when u finally reach on 1 from being 20th on the hold. Not bothered about customers. Specially th...Read More

I love shein
Sep 08, 2019 02:53 AMRead (via Android App)
I just love shein and its wide range of western wear and new trendy clothes . I do order from shein quite frequently . I order from plus size as well as normal section as well . I am little healthy so I do enjoy both the secions . I just love their products and they look exactly as I imagined be...Read More

Party wear top
Aug 26, 2019 01:28 PMRead (via Mobile)
Product quality is good.This looks good.Material is also very good.I am satisfied by this product...Read More

Worst service ever
Jul 24, 2019 12:32 PMRead (via Android App)
I ordered for my wife's birthday before 1 month and after 26 days they told that your parcel is under customs so you will get refund.refund took 19 days.all my surprise got spoiled....Read More

Love with Shein.
May 15, 2019 02:45 AMRead (via Android App)
Shein this app is the most amazing thing I have till now.You get so many trendy, calssy, elagent and cute clothes, Shoes here.Sometimes the price is more but the quality is very good. Whatever you have liked and ordered the same exact copy will come and after days you will be in love wit...Read More

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