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MouthShut Score

15%
1.48 

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Royal Oak, Bangalore Reviews

Fraud and full of lies
5 days ago Read (via Mobile)
Hell place and big lier I purchased Finlay chair of rs 6500/- from Banaswadi on 23/11/20 and same evening got call that they can not deliver due to item damaged in warehouse and money will be refunded in 02 days.i have not got money and nobody is picking up phone .big fraud ...Read More

Pathetic service
8 days ago Read (via Mobile)
They take months time to deliver products and for installation again you need to chase them, I recently bought a recliner set and what they deliver is an old display peice which has turned black from brown, they literally made me pay for transportation after an argument to take their old unclean...Read More

Worst service
18 days ago Read (via Mobile)
This brand is only for name sake. They don’t honour customer services I purchased the sofa set on 24oct they said they will deliver within 10days . To my shock I got a call within 5 days and were forced to take delivery Now the best part is they delivered half of the product Now when...Read More

YOUR RATING ON

Royal Oak - Bangalore
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Royaloak - Cheap quality, Worst Aftersales service
Oct 20, 2019 10:47 AM Read
Don’t ever buy from these cheaters, I am struggling for past 7 weeks to get an issue resolved regarding cracks developed on a Sheeshamwood Dining table. So far the experience is really bad. Customer service executives, Customer support manager, Store manager are all bunch of cheaters and they ne...Read More

Bad quality Product, horrible Customer Service exp
Aug 17, 2017 11:27 AM Read
Royal Oaks, Outer rind Road, Bangalore https://www.royaloakindia.com/ Date of Purchase: 29-07-2017 Date of raising first complaint: 01-08-2017 I bought Bunker bed for the occasion of Rakhi for my kids. The product which we saw in shop was good without any termite removed filling, wit...Read More

Royak Oak Bangalore - Cheating
May 16, 2017 12:10 PM Read
Problem Statement and communication failure: I bought 4-seater dining set from Royal Oaks, Bannerghatta road, on 30th April 2017. It was delivered and installed on time, as promised. It was deliver on 3rd May, 2017 and installed on 5th May, 2017. Me and my family members saw the defects and I pe...Read More

Excellent customer satisfaction
Sep 22, 2020 05:16 PM Read
Hi, I am jagdeesh purchased the Rorakoak chairs and the delivery and fitting ready in same day. I am really appreciate for the person who come and do the fitting. Excellent service. ...Read More

Never Never Buy from RoyalOakIndia
Sep 11, 2020 04:13 PM Read
If you want to try to experience the worst service ever though, then buy product from Royal Oak India. They gave me chair without leg and I am running here and there for support. Nothing is working out to even connect to Customer Support. They even do not listen. Do not get tampered with Web Sit...Read More

Pathetic service from Royaloak
Sep 04, 2020 06:02 PM Read (via Mobile)
I bought chair from online platform of Royaloak and it was delivered on 30th august 2020. None called for installation. I tried contacting them through WhatsApp (which is available in their website, call centre, email etc. it is difficult to contact them. Finally I could get someone in call cent...Read More

Fabric Sofa and coffee table
Sep 02, 2020 07:53 PM Read (via Mobile)
Products are damaged before warranty period, only from outside it looks good, inside stitching started peeling out after 3 months, no quality, worst product. customer service is even pathetic they won't help if you raise the complaint, they will reply after their warranty period and ask for m...Read More

Damaged/Display recliner sofa delivered
Aug 05, 2020 11:25 AM Read (via Mobile)
Hi, I am writing to express my strong dissatisfaction about the purchase of a recliner sofa which I bought just 3 weeks ago. We were informed in the feedback call about the stitches which had come out of the sofa, the staff informed that they would give the service, but we haven't received...Read More

Pathetic customer service
Jul 13, 2020 07:24 PM Read (via Mobile)
I had an extremely unpleasent experience after ordering a chair and waited for delivery like hell. Poster delivery there was a lockdown announced and I was forced the take the product to showroom for installation and irony was they were searching for a mere toolkit and to be precise a screw driv...Read More

Damaged product . Fake customer care contact
Jun 18, 2020 12:40 AM Read (via Mobile)
Hi Royal Oak, My name is Shiva and I bought a study table from Royal Oak which got delivered on 31st May and installed today. Unfortunately, I am really not happy with your product quality at the first place and to top it up the technicials who installed the product added it to the agony o...Read More

Broken Table delivered
Jun 05, 2020 05:44 PM Read
I ordered a computer table online and paid in advance. but to my surprise a broken table is delivered, when fitting guy came to install that table. Even there is not response back, after email. No body pickup consumer complain phone. These guys are simply cyber thief. They don't care about cu...Read More

Royaloak online ordering is a total con
Jun 03, 2020 03:09 PM Read (via Mobile)
Royal Oak online portal is complete scam. They are foolling customers. I have placed order with them in last month. They are lieing about status from more than 20 days. They are not even ready to cancel the order and refund the amount. They have blocked customer's money. There customer care is h...Read More

Fraud company, worst products
Jun 02, 2020 09:02 PM Read (via Mobile)
Is there a option to replace the star with red alarm! FRAUD! DUPLICATE PRODUCTS! You don’t get what you see. The products on display are from outside companies and the one you receive are manufactured in local factories with the worst quality ever !! Extremely pathetic customer service! They tak...Read More

Don't purchase in Royal oak
May 30, 2020 08:08 AM Read (via Mobile)
Hopeless plz don't get yourself fooled by purchasing in Royal oak I have purchased online before a month still not delivered and just telling excuses and now stock over u take other whichever they give when I am going to file a case in consumer forum they are asking me that they will initiate my...Read More

Wrost patatic condition of texas queen size bed
Jan 21, 2020 02:49 PM Read
We purchased queen size texas bed fromroyal oak electronicity branch four months before, After use of 4 months I called the technician for refit of the bed when the atechnician arrived at the site and he started to refit I was totally shocked to see that all over the bed there was FUNGS ATTACK a...Read More

Worst customer service and poor quality product
Dec 29, 2019 08:47 PM Read (via Mobile)
I purchased modular sofa set from Royal Oak, Kundalahalli on 01-Dec-2019. They delivered the product on 3-Dec-2019. But when their technician unpacked the packets, he found one of the pieces were wrong. So he could not set it completely. Moreover, while fitting the other remaining pieces one of ...Read More

Defect product and refused replacement
Dec 06, 2019 04:05 PM Read
We got broken/damaged product and they refused to replace it. All they said that they would do was to repair it. we send the pics to the manager and to the customer care but they just refused. We took pictures and sent to the Manager and called customer care within 24 hours of installation. They...Read More

YOUR RATING ON

Royal Oak - Bangalore
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