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MouthShut Score

32%
2.39 

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Royal Jordanian Airlines Reviews

Royal Jordinan airline
Sep 29, 2019 01:35 AMRead (via Mobile)
It’s very very bad airlines ever bad service, bad food , also without any facilities and no screen when the airplane take off we didn’t now where we are because all of screen it doesn’t work it’s a miserable service ever.

Riham Ishak lost Baggage
Nov 27, 2017 07:03 PMRead (via Mobile)
The worst airlines and worst customer services ever. They lost my bag in my trip to Cairo from Chicago through Amman. 11 days later they couldn’t locate it till now and I am leaving to USA tomorrow and their customer service at Egypt are the worst not answering and not doing their job at all and...Read More

Worst Experience Ever
Aug 14, 2017 09:46 AMRead
I experienced a delayed flight from 12 pm till 7:30 pm without any prior notification, apology or information.6:30 hours waiting at the airport without any compensation, yet the whole traveling from Abu Dhabi to Frankfurt the flight had no enough blankets, I was offered only one choice of me...Read More

YOUR RATING ON

Royal Jordanian Airlines
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The worst company ever
Jul 30, 2017 06:26 PMRead
So far this the worst company I have ever dealt with as they have rescheduled the flight 6 hours earlier without informing lots of passengers and I was one of them.When I called them they claimed that they have informed the travel agent and they have said the same to the other passengers in ...Read More

Worst experience
Feb 17, 2014 04:42 PMRead
I'm warning everyone against royal Jordanian! If you love your luggage don't fly with them, they're going to lose your luggage! When i arrived to my destination i waited around two hours for my luggage, only to find out that they're still in Chicago. I informed baggage services they said it'll t...Read More

Beware travelling Jordan Airways,they are pathetic
Jul 29, 2013 01:16 AMRead
Passenger - my mother, 62 years oldFlight scedule one way - Mumbai-Amman-Chicago-St.Louis on 27July 2013All was fine until my mother reached Amman Airport.At Amman Airport, she was asked for a return ticket from USA back to India.When she mentioned she did not have one, the immed...Read More

Here are one notes
Jul 20, 2013 05:02 AMRead
-This airline is the most unfriendly airline I ever encounter.-I don't know how you stay in busyness all this time.-Very poorly trained staff not o mention rude in both Amman and any offices.-Very bureaucratic practice in stupid way.-Slow waiting on hold (it could take hours)....Read More

If you complain on RJ, you may get sued by RJ empl
Jun 29, 2013 10:59 AMRead
If you complain on RJ, you may get sued by RJ employees and RJ will do nothing about that! So don't fly RJ, don't complain if you do fly RJ.RJ does not care about its customers, loosing business or passenger issues or safety!

Avoid it if you can
Apr 27, 2013 02:05 AMRead
In my last trip from Abo Dhabi to Amman I experienced such a barbarian and rude attitude from their staff because I was a little late for boarding. because my mother is old and can't walk quickly and the airport was packed with people.But they didn't understand that. They almost threw me out...Read More

Good deal
Nov 25, 2012 05:57 AMRead
We flew Mumbai - Paris and Barcelona - Mumbai on Nov 2012 at a cost of rs 40000. It was cheaper if we booked it earlier.We had a pleasant journey. Aircraft had good inflight entertainment and excellent food choice for veg, chicken, fish and beef.Very tasty food. They also have a short halt i...Read More

Avoid RJ at all cost, they are unethical
Sep 19, 2012 09:19 PMRead
Avoid this airliner like the plague. They will treat you with no respect, especially when you leave the states.  My Family was held for hours for no apparent reason or explanation. The planes are cheap and old, the crew is unprofessional, and the meals are disgusting!  This is not a cheap flight...Read More

Stole my jewelry, delayed flight, terrible servic
Apr 23, 2012 02:06 AMRead
They stole my gold jewelry and damaged all of our marble valuables.  The staff is very rude.  If you have a layover, you have to wait in a transit line to get your tickets to your next flight.  We almost missed our flight bc of this. Also, I would say to never ever have a layover in Jordan.  Thi...Read More

LOST LUGGAGE, PASSAGERS SERVICES DON'T EXIST
Jan 13, 2012 12:58 PMRead
I experienced BAD. I flew from Madrid to Colombo with Royal Jordanian, very basic aircraft and worst crew. They lost my suitcase in Amman and have been waiting 3 days not only for the suitcase but somebody answered the phone.They even know were the suitcase was. The bad customer care, not pr...Read More

Contemptuous and lack of Business Ethics
Oct 30, 2011 10:10 PMRead
This airline managed to lose my suitcase on a short flight from Amman to Baghdad back in June 2011.  I have waited two years to visit my family in Iraq. I finally took a trip from USA to Amman to catch a flight to Baghdad, and they lost my suitcase for the whole week I was there. I did not get i...Read More

Poor in punctuality
Mar 06, 2011 08:19 PMRead
I travelled on RJ on Feb 17th from Delhi to New York via Amman. Even though I had a confirmed ticket, I was in for a shock when I checked in at Delhi airport. I was told that they have rescheduled my connecting flight from Amman to New York from Feb 17th to Feb 18th.There had not cared to in...Read More

Royal Jordanian can't really compete
Jan 24, 2011 03:08 PMRead
This airline gets the Kings award for excellence but the operation is anything but.The web site no longer has most functions working. That includes the e-mail section which has deleted the send button.The phone number, after you have sorted it by city and country always comes up with the same ph...Read More

Airlines to AVOID!
May 24, 2009 04:56 AMRead
Despite having a return ticket I prefered to waste for return journey!Airlines office in most unfriendly manner declining to confirm meal request directing to agent who booked the ticket who as the airlines was equally laxDespite having a confirmation for baby basinet(Infant less than 2 ...Read More

Rarely on time
Oct 19, 2008 09:18 PMRead
I hv heard from lot of my friend tavelling to srilanka india that the flight never starts on time.Most of the time they r waiting for the tanssit customers coming from different part. so it has become a routine for the same Airline now. They keep fooling the people that within 15 minutes the fli...Read More

Total contempt for their passengers
Mar 18, 2008 05:33 AMRead
On a flight to Bangkok via Amman we were diverted to an unnamed military airport.  Despite informing the cabin crew that we had a connection to make we waited aboard the aircraft for over two hours.  We were then dumped on the tarmac in the bitter cold and then given the choice of waiting in the...Read More

Excellent Crew, and Food
Jan 13, 2008 12:48 PMRead
I flew Royal Jordanian last week from Moscowvia Amman to Delhi and return. Firstly I would like to sayIndiais amongst the nicest places on earth! Back to the flights, Moscowto Amman wasdelayed by half and hour due to bad weather then the crew presented eachpassenger a vou...Read More

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